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Peter

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Peter last won the day on September 19 2019

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  1. You are right. Disconnect the Helix and reinstall HX Edit (when you get to the options section of the install, leave them all checked). I would also try annother port (sometimes the Helix is a little picky)
  2. OK. ...maybe a bug or something
  3. You don't need a battery, when you use the Helix Ethernet port. It's then powerd by the Helix. Do you use different presets for the Variax and regular guitar? Then maybe the output settings (if you use Multi or XLR, 1/4) could affect the headphone volume depending on the global headphones settings. If you use the same preset, there should be no difference, when the external FRFR volume is fine. " - PS when is 2.9 coming out? :-) " This year, ...maybe :)
  4. https://line6.com/support/topic/51796-issues-updating-to-282-helix-isnt-seen/
  5. Gear4Music Germany (UK-import) - 1281€ https://www.gear4music.de/de/PA-DJ-and-Lichttechnik/Line-6-Helix-Gitarren-Multieffektprozessor/1AFI?origin=product-ads&gclid=EAIaIQobChMIuOiD8-uF6AIVhuh3Ch0k7g0tEAkYASABEgJ9-_D_BwE
  6. This happen on all presets? Maybe something is wrong with the downloaded preset? Have you installed the lastest firmware? Have you checked your global settings>footswitches? Have you tried a reset? Holding footswitch 5+6 on boot restores Global parameters. Holding footswitch 9+10 on boot restores presets, setlists, globals and IRs - Don't forget to backup!!!
  7. If a reset (Holding footswitch 9+10 on boot) or the update mode ( holding footswitches 6 + 12 ) does not work, then it is probably a hardware defect. :( I would open a support ticket.
  8. "Make sure that you close HX Edit first. You can't have both applications running at the same time."(VirtualGuitars) If that does not work: Disconnect the Helix. Reinstall HX Edit 2.82 (and all included drivers) and try again. ... or try a different USB port
  9. Have you tried reinstalling HX Edit? https://line6.com/support/topic/51796-issues-updating-to-282-helix-isnt-seen/
  10. You can use the 1/4 Out and the fx send/return to connect your amp. And you can connect your monitors to the XLR Outs. In your patches you can choose the outputs you need(XLR, 1/4, Digital, Multi,...). You can also do this with the LT.
  11. If the scrolling function does not work in any menu it could be a hardware issue. You can try a factory reset (Holding footswitch 9+10 on boot). Don't forget to backup! Maybe this fixes the problem, otherwise open a support ticket.
  12. For headphones volume use the Phones knob. The big volume knob is only for 1/4, XLR and digital outs. You can change the settings for the other knob (joystick) in the global settings > preferences > Joystick encoder
  13. Have you tried to reinstall the updater? "Wide character" error could be a corrupt file or something. ...or maybe something is blocked by an anti-virus software
  14. The advantage to using Snapshots instead of Presets is, that you have no breaks. If you load a preset, it takes about a second to load and it is muted at this moment. ...So not suitable to quickly switch between solo and rhythm parts
  15. That was my first thought too. But assigning an effect by pressing the joystick should work in both settings
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