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Peter last won the day on September 19 2019

Peter had the most liked content!

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  1. It only reset the globals, presets and IRs. It will not set you back to 2.65. ...According to my experience, it's better to do a reset after an update to avoid bugs
  2. Have you tried a factory restore? - FS 2+3(HX Stomp) ...this will override all presets!!!
  3. Have you tried to make a factory reset( Holding footswitch 9+10 on boot ) and loading your backup?
  4. Peter

    2.82 update

    I think most of us(me too) saw this message and choosed continue, but the update stucked anyway for hours. The problem was, that something happened to the driver during the update and the Helix had lost the connection to the pc. After a reinstallation of HX Edit, it worked again and I could easily complete the update (...yes I had installed the new version including the driver befor the firmware update)
  5. Peter

    2.82 update

    Congratulations you did it. The next updates will be easier again (...probably)
  6. Peter

    2.82 update

    Turn off the Helix. Than turn on the Helix and hold FS6+12. Maybe this could help. I had the same problem at this point. I have turned off my Helix and closed all line6 software. Then I have installed HX Edit again. ....something happened to the drivers(no connection) during the update, I don't know why. But on the 2nd try it worked without problems.
  7. Peter

    2.82 update

    Normal is about 20 minutes I think. I had the same problem with the 2.8 update. I had waited more than an hour an nothing happened.(Yes, I have followed the instructions) After I restarted/reinstalled the update it was done in 10 minutes.
  8. Peter

    2.82 update

    not more than 20 minutes If the update stucks much longer restart the Helix with FS6 and FS12 pressed. ... If that does not help: Turn off the Helix and close all line6/audio software. Reinstall HX Edit (2.82) - When you get to the options section of the install, leave them all checked. Try again
  9. Peter

    Simple question .....

    you can update directly to 2.82 ...don't forget to make a backup in 2.71, ...and follow the update instructions
  10. If you are still on 2.71 and don't want to update, I would try to reinstall HX Edit 2.71 (maybe a Windows update has deleted the drivers or something) Because you have issues with the drivers anyway, try to update again. ...I think you are brave enough ;) -Turn off/unplug the Helix and close all line6/audio software. -Unistall the line6 software(HX Edit, updater, drivers) and reboot the pc -Install HX Edit 2.82 - When you get to the options section of the install, leave them all checked. -Connect/turn on the Helix and start the Updater and update(I hope you have a connection) (If the update process stucks more than an hour, you should restart the Helix with FS6 and FS12 pressed (update mode))
  11. I can verify that too. Windows 10 Pro 64-bit version 1909 (befor that 1903) and no issues. Sometimes it can happen, that this Windows update overwrites some drivers If you have driver issues I would try this: Unplug the the Helix and uninstall all line6 software (HX Edit, drivers, updater). Reboot the pc. Then install HX Edit (2.82) again - When you get to the options section of the install, leave them all checked. (All you need is included in this package)
  12. OK, you're right You can try a reset of the global parameters(FS5+6 on boot), to see if the problem still exists (don't forget to backup)
  13. Are you sure, you are not using the 1 switch looper?
  14. Guitar > (Helix) GUITAR IN If you want to use the PHONES output of your Helix, then I would use an FX loop: (Helix) SEND1 > (Looper) IN -- (Looper) TO MIXER or TO AMP(you have to adjust the send/return level in the global Helix settings) > (Helix) RETURN1 Then just put a fx loop1 block at the end of the signal chain. But this method works not well, if you want to change the preset during the playback (dropouts) Then connect it this way: Guitar > (Helix) GUITAR IN -- (Helix) OUT > (looper) IN -- (looper) TO MIXER > you need a mixer or something to plug in you headphones if your looper does not have a PHONES output
  15. maybe this can help: - highlight the installer - press "control" and right klick > select open
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