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why can`t line 6 monkey see my POD X3?


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there seems to be an option for other hardware, even the X3 live but not for the X3 itself, I have installed the newest drivers and my computer acknowledges the unit but keep getting the message-" no device found",  by monkey. It`s Windows 10 I`m using.

Edited by geonoisefloor
forgot to mention my OS
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