tragomago Posted March 23, 2020 Share Posted March 23, 2020 Happened with every firmware version. After some use, when moving a block in hx edit crashes the connection with the helix fx, the unit freezes. Then i have to reboot the unit to reconect. No usb hub. Is this a known issue? Quote Link to comment Share on other sites More sharing options...
dorialo Posted May 3, 2020 Share Posted May 3, 2020 Yeah it must be , i have the same issue from the day i bought the helix..... It seems to be the quality of the USB cable , but the strange thing is that when i reconnect the usb cable for two or three times or restart the helix it stays connected....but it is very annoying every time you start. I also suspect ground loops because of the power supplies in desktop pc's , they are really a pain in the a** sometimes and in combi with a (too) long low(er) quality usb cable , signals can be easily corrupted. greetings dorialo Quote Link to comment Share on other sites More sharing options...
dorialo Posted May 13, 2020 Share Posted May 13, 2020 Anyway , since my last update to 2.90 i have to say i didn't notice it lost it's connection anymore , how about your setup ? Quote Link to comment Share on other sites More sharing options...
tragomago Posted March 2, 2021 Author Share Posted March 2, 2021 Yes.. i think it is solved. Now it freezes recalling a deluxe phaser favorite preset. Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted March 3, 2021 Share Posted March 3, 2021 On 3/2/2021 at 2:08 PM, tragomago said: Yes.. i think it is solved. Now it freezes recalling a deluxe phaser favorite preset. Try deleting the phaser favorite and that preset and recreating. 1 Quote Link to comment Share on other sites More sharing options...
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