thmenet Posted September 11, 2020 Share Posted September 11, 2020 It seems to be a known failure! I tried all the recommandations, but nothing is working! Deinstall the Helix Driver, Changing cable, try other USB-Port, Tap the FS6 and FS12. Helix is connecting when i atache the Helix, but the HX Edit will not connect and on the Display from the Helix it is shown the message: Boot failure, Entered Update Mode! How can I start the Helix again? No chance to start the device!!! PLEASE HELP! Quote Link to comment Share on other sites More sharing options...
datacommando Posted September 11, 2020 Share Posted September 11, 2020 3 hours ago, thmenet said: It seems to be a known failure! I tried all the recommandations, but nothing is working! Deinstall the Helix Driver, Changing cable, try other USB-Port, Tap the FS6 and FS12. Helix is connecting when i atache the Helix, but the HX Edit will not connect and on the Display from the Helix it is shown the message: Boot failure, Entered Update Mode! How can I start the Helix again? No chance to start the device!!! PLEASE HELP! It is a known issue and it's extremely well documented in many, many threads on here, even so, I have to keep posting this stuff over and over again. These notes posted previously for a Mac User, modified for a PC - (which I guess you are using, although you didn't say). O.K. go to the "DOWNLOADS" menu at the top of this page and from "-ALL HARDWARE-" select Helix, then leave the "-ALL SOFTWARE-" as is, now select your PC Operating System from under the "-ALL OS-" tab. From the next page you can select the Firmware 2.92 Flash Memory for your Helix, then below that you will need the HX Edit 2.92. Now scroll further down the page a grab Line 6 Updater version 1.9. Download all these bits to your PC. If you have made any presets that you wish to keep then they need to be backed up using HX Edit prior to updating the Firmware. If everything is fine, then proceed to next step. Ensure that HX Edit is closed and that you have your Helix connected to your PC by USB cable and launch the Updater Utility and select "Offline Mode". Your Helix and current firmware version should show in the window, click on the dark green coloured band and you should now have the option to select a local file - point it at the Flash Memory file you down loaded and let it get on with the update. Hope this helps/makes sense 2 Quote Link to comment Share on other sites More sharing options...
thmenet Posted September 11, 2020 Author Share Posted September 11, 2020 (edited) Thank you for your patient!!! I read a lot of posibilities, but nothing could fix the Problem?! When I start the Updater the screen is just black and it is written "Select device to update" - but there is nothing to select? UPDATE: USB-Cable was not in the Helix!!! SORRY! It works!!! THANK YOU!!!!!!!!!! Edited September 11, 2020 by thmenet Stupid fault!!! :-) 1 Quote Link to comment Share on other sites More sharing options...
Bartlock Posted April 20, 2021 Share Posted April 20, 2021 Thanks DataCommando You are a life saver!, happy to found this post at first search! Gracias Cabrón! 1 Quote Link to comment Share on other sites More sharing options...
datacommando Posted April 20, 2021 Share Posted April 20, 2021 8 hours ago, Bartlock said: Gracias Cabrón! da nada! 1 Quote Link to comment Share on other sites More sharing options...
altairpolar Posted April 23, 2021 Share Posted April 23, 2021 Thanks DataCommando! I just needed to update it through the Line 6 Updater, once connected through USB. 1 Quote Link to comment Share on other sites More sharing options...
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