FLOYD_tatai 0 Posted October 29, 2020 Hello, I just got a brand new POD GO yesterday, but on turning it on I find NO factory presets built in. ALL the banks and patches are empty and their name is displaying "new preset". Further more, when I connect it to my PC and open the POD GO Edit software, the software seems to not be able to read the POD GO's memory bank and gives an error "Failed to get preset names. Device has not been initialized properly. . I'm attaching the screenshot for my POD GO Edit software. Please help. Quote Share this post Link to post Share on other sites
voxman55 48 Posted October 29, 2020 Have you updated pod go to the latest firmware? If not, do this first and your presets should appear. Quote Share this post Link to post Share on other sites
RielyW 0 Posted November 4, 2020 Have you found a fix? My Pod GO lost a bunch of factory presets today and also my user presets. Tried updating to latest firmware, didn't fix the issue. Quote Share this post Link to post Share on other sites
voxman55 48 Posted November 4, 2020 Both - recommend you log a ticket to Line 6 Support Quote Share this post Link to post Share on other sites
xyrus_netopia 0 Posted January 10 try reset to factory default. while holding the c+d button turn on the unit. works for me Quote Share this post Link to post Share on other sites
