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problem output interface UX8 no signal in DAW


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Such a problem .. I have an INTERFACE UX2 and everything works fine, the signal sent by the gearbox effects enters the virtual mixer and is also recorded on the track, but it has the HW METERS SHOW (Output) icon in the software, which is not present in UX8 sofcie interface, (in the photo), which I bought via ebay and gave it to the site to check and everything is ok, but unfortunately the problem is that the effects can be heard in the monitors, i.e. headphones, but these effects do not record on the path and a weak signal recorded dry without anything and I was very pissed, because I have a mega cool interface and I can not use it normally
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