Kstedt Posted December 15, 2021 Share Posted December 15, 2021 I have a new Pod Go and my MODE-button has stopped working. I have done a factory reset, but it's still out of order, so now I'm stuck in Preset Mode. 1. I suspect that it is the switch that's broken, but could there be something else? 2. Can I access the Stomp Mode any other way now when the Mode-button doesn't work? Quote Link to comment Share on other sites More sharing options...
voxman55 Posted December 17, 2021 Share Posted December 17, 2021 Not to my knowledge. You say the MODE switch has stopped working - was it working previously or has it never worked? Have you checked that you're not accidentally in 'edit vlew mode' as the mode switch doesn't operate in 'edit view'. Press the view/home button to check - preset mode is where you see bankup/down, and then 4 patch blocks all in grey & white. Not treating you as silly or anything, but there have been folk who have got confused with this before. Can you toggle between these views? view mode preset mode If the unit is faulty you need to exchange it - however, I'd be surprised if this is a physical switch issue - if it is, it's the first one I've heard of. So, some things to consider. 1. I've heard before where the Pod Go was delivered in 'demo' mode - check this (it will be on the start up display, with the firmware version - if it says demo mode, then hold down Bank/Preset Down and "D" footswitches during power up) 2. If not any of the above, my guess is this is likely software driven. Are you on firmware v1.30? If not, try upgrading the firmware but ensure you download v1.30 of Pod Go Edit, and upgrade via PG Edit. If you are on v1.30 I'd suggest you back up the factory presets in PG Edit try a full clear & re-import the presets to see if this helps. If nothing fixes the problem, check with Line 6 support but I suspect the unit may then be faulty. Hope something in here helps but keep us posted with how you get on. Here are the common button combinations for POD Go when attempting a factory reset or troubleshooting. To perform any of these, start with the POD Go turned off, then flip on the power switch while holding down the buttons below for 5-8 seconds. It's helpful to have your presets backed up or saved to your PC or Mac computer, before performing a factory reset. C & D - Factory Restore (Restores all factory settings) A & B - Clears Everything (Clears all presets, factory settings will not load) PAGE > - Update mode (helpful for any interrupted or failed updates) Quote Link to comment Share on other sites More sharing options...
Kstedt Posted December 17, 2021 Author Share Posted December 17, 2021 Thank you voxman55 for your effort, it's much appreciated. Sadly I'm stuck with the same problem though. And to answer your question, yes, the MODE-button has worked before, but it just stopped working one day. It's so new I haven't even played it live. I've just been learning the device and trying out sounds at home. I ran the 1.30 update without any problems, and it worked just fine with the update. The button stopped working a few days later. I've tried both Factory Restore and Clear Everything, and it didn't work. Everything I made was backed up, so all those hours aren't wasted at least. I just got an e-mail today from the vender and they'll take it back and send me a new one. Quote Link to comment Share on other sites More sharing options...
voxman55 Posted December 17, 2021 Share Posted December 17, 2021 Very odd but hopefully the replacement unit will be fine. Quote Link to comment Share on other sites More sharing options...
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