pmccarthy19 Posted December 30, 2021 Share Posted December 30, 2021 Hello Helix world. I'm a complete noob to this Helix thingamahoosy and I've come across an interesting problem. 1. I created a new preset in HX Edit 2. Exported the user created preset from HX Edit. ( It saved it to my Documents folder by default) 3. I recorded a track guitar track using the DI ( Input 7) - Guitar plugged into Helix and Studio Monitors are attached to the Helix outputs 4. Added Helix Native by clicking the tracks FX button in Reaper 5. Play back the track with a factory preset selected in Helix Native. It sounds great. 6. Select a different factory preset in Helix native and it still sounds. 7. Select the imported user preset and it sounds like trash. The volume is low and it's very hissy. Am I missing a step in the export import process? I'm at a loss. I really don't know what to try next. Thank you! Quote Link to comment Share on other sites More sharing options...
silverhead Posted December 30, 2021 Share Posted December 30, 2021 Did your user created preset use an IR? If so you must also export / import the IR. 1 Quote Link to comment Share on other sites More sharing options...
pmccarthy19 Posted December 30, 2021 Author Share Posted December 30, 2021 Thank you silverhead! Yes it did have an IR. After importing the IR all is well. Thank You and have a Happy New Year! 1 Quote Link to comment Share on other sites More sharing options...
silverhead Posted December 30, 2021 Share Posted December 30, 2021 Great. Glad it’s working for you. Quote Link to comment Share on other sites More sharing options...
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