Snapshots Won't Save from SS to SS

[ChristopherD1973]

So, I've spent the past few hours unsuccessfully trying to get snapshots to save within both  factory and/or user presets. No matter what I do I can't get the snapshots to save from 1 to 2 to 3 or to 4. They usually just revert back to SS1, or if I am able to get a change on SS2, for instance, then 1, 3, and 4 will default to that setting but will not change. I'll make the adjustments on each SS, but they simply won't save once I push the button to go to the next SS. I've spent hours reading and searching Youtube tutorials, and the only thing I can figure is that my unit is defective somehow. The only last resort I haven't tired is a factory resent, but seriously, what a PITA.  This is painful because all the online tutorials make it appear to be straight forward. I'm doing everything right, but the results are wrong. Please assist if possible, and thank you in advance for your time and assistance. 

[jjuba]

The Snapshot will not save until you force the save which is either on the floorboard (View & Action buttons pressed simultaneously then clicking the button under the green Save icon (actually to the bottom/right of Save icon) or on the Software by clicking File>Save Preset. This allows you to mess up when making changes and get back to your last save. From your post it appears you are expecting it to save once you change snapshots but I could be misinterpreting?

 

Otherwise, If you are editing on the floorboard is the parameter you are changing set to change with each Snapshot? On the PC I know you can set the controller for say the reverb mix to be editable for snapshots. If it is not set to editable (by clicking and selecting Snapshots) then any change to that parameter will be the default for all 4 Snapshots. I am not sure how to enable the Sanpshot Parameter controller on the Floorboard as I only use the PC for editing.

 

Just taking guesses at what might be the problem. Hopefully it's something you can get straightened out easily.