Pod UX1 not working after upgrading to MacOS 13 Ventura

[jorgedavidpaule]

Hi!

 

My Pod UX1 device was correctly working with previous MacOS 12 and it started to stop working after upgrading to the new MacOS 13 Ventura. It shows a red light which means it is not recognized by the computer. I have tried re-installing the driver.

 

Is there anything I can do or do we have to wait until new drivers came out? 

 

Is so, Is there any date when this is going to happend?

[bobvox]

Same problem with my hx stomp. After the update, if I connect it to the PC win 7 on Cubase, it does not find the Asio drivers.

[jorgedavidpaule]

I had a long conversation with support and they do not support Ventura as of today. However, I can see the problem with Ventura is that the "Allow button" to approve the drivers in the "Privacy" setting is not showing up! I'm quoting part of my response to the support but, in summary that is the problem.

 

Also, the driver (extension) is installed but when trying to load it manually

sudo kextload /Library/Extensions/Line6Audio.kext

 

I'm getting:

 

Executing: /usr/bin/kmutil load -p /Library/Extensions/Line6Audio.kext
Error Domain=KMErrorDomain Code=27 "Extension with identifiers com.line6.driver.toneport.audio,com.line6.driver.xtaudio not approved to load. Please approve using System Preferences." UserInfo={NSLocalizedDescription=Extension with identifiers com.line6.driver.toneport.audio,com.line6.driver.xtaudio not approved to load. Please approve using System Preferences.}

 

So, something should show up in here:

 

 

But can't see the option. Anyone knows how to approve the Extension without using the Settings UI?

 

 

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

Quote

Hi!

I do have an Intel Macbook Pro.

I have checked the System report (Preferences > General > System Report) and under `extension` I can see the Line6Audio one listed (see info below), and it shows that it is not actually loaded in the kernel.

Therefore, I tried to run:

sudo kextload /Library/Extensions/Line6Audio.kext


But getting....

Executing: /usr/bin/kmutil load -p /Library/Extensions/Line6Audio.kext
Error Domain=KMErrorDomain Code=27 "Extension with identifiers com.line6.driver.toneport.audio,com.line6.driver.xtaudio not approved to load. Please approve using System Preferences." UserInfo={NSLocalizedDescription=Extension with identifiers com.line6.driver.toneport.audio,com.line6.driver.xtaudio not approved to load. Please approve using System Preferences.}


But the Allow button is not showing there!! So it looks there is an issue with Ventura and this feature.


#####################
Line6Audio:

Version: 7.6.8
Last Modified: 22/06/2018, 14:17
Bundle ID: com.line6.driver.xtaudio
Notarised: No
Loaded: No
Get Info String: 7.6.8, Copyright 2005-2016, Line 6, Inc.
Obtained from: Identified Developer
Kind: Intel
Architectures: x86_64
64-Bit (Intel): Yes
Location: /Library/Extensions/Line6Audio.kext
Kext Version: 7.6.8
Loadable: Yes
Dependencies: Deprecated
Signed by: Developer ID Application: Line 6, Inc (VCN535JA6Y), Developer ID Certification Authority, Apple Root CA

 

[bobvox]

the support advised me to remove the 1.97 driver and reinstall the old 1.96 but
The Line 6 Driver2 HxStomp v1.97 Uninstaller.exe
it didn't uninstall the driver completely.
And when I installed the old driver 1.96
windows didn't see it.
I uninstalled the drive from control panel and now everything is ok again.

[drumzguy32]

I'm wondering if the UX2 would have the same problem? Anyone know? I'm hesitant on updating.

[blipp_eb]

Solution to get Pod UX1 working after upgrading to MacOS 13 Ventura

 

 

In case you have an M1/M2 Mac the problem is most likely that you need to enable system extensions.  For this you need to boot into recovery mode and select Startup Security Utility from the Utilities menu. Enable system extensions as described in the tutorial (see link below) and then allow the Line 6 system extension (driver) to be loaded under Privacy and Security.  At least in my case the light instantly changed from red to green on the UX1 and is now working 100%.

 

Here is a good tutorial on how to enable system extension on M1 (and M2) Mac.

 

https://iboysoft.com/howto/enable-system-extension-m1-mac.html

 

/Blipp_eb

[anthonybritten]

On 1/29/2023 at 11:02 PM, blipp_eb said:

Solution to get Pod UX1 working after upgrading to MacOS 13 Ventura

 

 

In case you have an M1/M2 Mac the problem is most likely that you need to enable system extensions.  For this you need to boot into recovery mode and select Startup Security Utility from the Utilities menu. Enable system extensions as described in the tutorial (see link below) and then allow the Line 6 system extension (driver) to be loaded under Privacy and Security.  At least in my case the light instantly changed from red to green on the UX1 and is now working 100%.

 

Here is a good tutorial on how to enable system extension on M1 (and M2) Mac.

 

https://iboysoft.com/howto/enable-system-extension-m1-mac.html

 

/Blipp_eb

 

I've got an M1 and have installed the 7.6.8 driver to try and get my UX2 running.

 

I've gone into Startup Security and made changes as per the video,  however I still do not have the ability to Enable System Extensions when I go into Privacy and Security Settings. There is still no option to do this?

 

Any suggestions?

 

Here's what it looks like, still the same as before I made the changes in safety mode:

 

 

[xVOVAx]

Gear box not work and Tone port UX1 not working(( 

 

what i can do ? 

 

drivers i find, but GearBox - old version on line6.com(( 

[hellkoy]

I have found the solution. The solution is, You must download and install the DRIVER from Line 6 first. Install it and it will be recognised on Line 6 Central