abeckitt Posted February 21, 2023 Share Posted February 21, 2023 Hi guys and gals, I have a Helix floor and I have been experimenting with using it as a controller and audio interface for my iPad with an app called Quantiloop. When setting all the footswitches as controllers I noticed that footswitch 10 acted differently to the others. About 4 out of 5 times it acts like I've held the footswitch down even though I have only tapped it. This leads to unwanted side effects with this app unfortunately! I changed the CC number for that footswitch in command centre to test whether it was the footswitch or a setting in the app, but that footswitch exhibited the same behaviour no matter which channel on the app I was controlling. It feels like the controller is sticking slightly when pressing... Is there any way to for me to easily fix this or will it require a service tech? Is there a way that I could possible clean the footswitch to restore proper functionality? Thanks team!! -A Quote Link to comment Share on other sites More sharing options...
theElevators Posted February 21, 2023 Share Posted February 21, 2023 Most likely the cheap midro-switch has gone bad. It tends to be the one you most frequently use... like the tap button, or where your "lead" snapshot sound is. If the issue is a mechanical one, then you can clean the micro-switch. Watch a few videos online that document the process. It's a simple procedure if you're not scared to open up your helix/void the warranty. Otherwise, find a good shop that can do it for you. I had the misfortune of dealing with 2 horrible shops.... Quote Link to comment Share on other sites More sharing options...
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