theElevators

all presets have 4 snapshots. they can be all be identical, without any names and not turning anything on or off...... OR be actual snapshots that do stuff. when you create a new preset, you always have exactly 4 snapshots, that's all I'm trying to say.

press up/down buttons together -- ta-da.

Try changing the polarity of the expression pedal on the HX stomp. I think there are several settings (not in front of my Helix at the moment). If you go to global settings/expression pedal 2; you can cycle through various options. If that doesn't help, there's this thing, same pedal as you've got:

Yes, welcome to the club. Line 6 uses garbage microswitches. Helix microswitches are garbage as well. But I suspect Pod Go microswitches are even worse. Either way, yes, yes yes, it's maddening and inexcusable. It sucks, because I already got used to the workflow and love the sounds I'm getting out of Line 6 gear. But in my experience, cleaning/lubricating the switches is the way to go, and on my 3 products that I own, everything is functional. In my research, the only processor that uses something more reliable is the Fractal FM9. It uses contactless switching, also known as SSS. I have no idea what the heck that means, but all pros uses Fractal stuff and swear by it. Otherwise, every single brand out whose name is not Fractal uses the same garbage Chinese microscopic microswitches that you can buy a bag of 200 for for 5 dollars. This garbage technology is nothing new, it has been in use in the last 20 years at least. Anecdotally, I also know for a fact that Kemper Floor users suffer from the same exact issues. So there you have it. Anyway... Follow my procedure:

I submitted one a while ago https://line6.ideascale.com/c/idea/34421/activity

Try resetting the Pod Go to the factory defaults. See if this helps. If you didn't do anything and your Pod Go won't boot all of a sudden, definitely submit a support ticket, that's not normal. As for things failing right before showtime, this can unfortunately happen. I've seen lots of things fail right before the show, including a MacBook Pro's sound just failing all of a sudden--then rebooting fixed it. That's why you must have a backup for every gig you are playing. When I toured and relied on the Helix Floor, I'd take a Helix LT as my backup, much to the annoyance of my band mates. But knowing that it's just Chinese mass-produced printed circuit board plastic junk, I know better. If you have a backup, nothing ever goes wrong. When you do not, then that's when the fun starts. Recently I've downsized to a Pod Go for my drunk bar performances. Every time I play, I arrange for some kind of a backup situation, including my friend's Pod Go loaded with the very same presets I'm playing. Right now I'm seriously considering buying a second Pod Go for all these drunk beer-spilling situations. Pod Go is so tiny, that it won't break my back if I take 2 of them together--still way lighter than my Helix Floor. cheers!

There should be little difference between your rhythm/lead tone. What I do, and most people don't necessarily agree, is I take an EQ and boost 2K frequency to around 6 db, to taste. That makes the leads pop. I do a/b tests, and dial in the EQ so that the tone is nearly the same, just more present and in your face.

Check the mix parameter of the pitch block. Make sure that the mix is set at "100%", otherwise you could be hearing both the original and the pitch wham note, resulting in this garbled mess. Also, right click on the "pitch" parameter, see how it is assigned to the expression pedal. Check the min and max values, to make sure it goes up to the correct pitch. It's not exactly clear to me what is happening, but I hear two pitches being played together.

There is no way to lock settings. I too accidentally changed the calibration of the tuner. Since that happened, I just learned that I need to be mindful of the values that are there. You can make a checklist for yourself of what to do. I made a video of various other tricks that may help you with playing live. https://youtu.be/o0S6WNKXQKc?si=QO_5CCgPRhhGnE20 As for locking the knobs, you can literally tape them all down with some tape. Or take a piece of rubber and glue it to the Helix so that it touches all the knobs, but lets them be turned. Or find something online, like this thing: https://www.gearbyceba.com/line6-family-usa/p/helix-floorlt-rack-knob-protectors-short-for-use-with-gearbyceba-full-screen-guards Honestly, for me, the knobs are not a problem anymore, because I simply learned to double-check this stuff before I start playing.

Lots of mixing headphones you can buy. Amazon is your friend. https://www.amazon.com/s?k=mixing+headphones As for wireless--wireless (bluetooth) won't work because of the high latency. Stereo wireless IEM systems exist, but professional ones cost over a thousand dollars. If you want a decent wireless IEM system, this is what I use to practice. It's not for professional use, but perfect for apartment practicing. The sound is mostly very good, but there are a few notes that somehow seem to crack / resonate. https://www.amazon.com/gp/product/B097PCY5X4 For home practicing, I simply connect my trusty Bose noise-canceling headphones to the wireless IEM system, and it serves its purpose EXTREMELY well. And again, I would never ever gig with that wireless system, because for 139 USD you will never get anything trustworthy, that's an axiom.

Maybe the issue is because the preset behaves differently in mono/stereo mode? Not sure how you connect your Helix to the PA, etc. But I've had cases where stereo effects (in particular doubler) behaved completely differently in mono vs. stereo... in mono, the overall volume was way quieter. ... Meaning, if I connect left/right to speakers, the balance is as I expect it to be. Then when I disconnect the right speaker left/mono signal has a significant drop in volume with the doubler enabled. I suspect phasing issues are responsible for this, waves cancel each other out and you get a volume drop. But in stereo mode, the left/right signals are separate, and there is no cancelation.

I like the Tube Compressor the most. I only use it when I want to have my clean sounds to not die on me, but sustain. I have a video I recently made with a free preset download link.

Why don't you simply try running your Pod Go at home and connect headphones, to hear for yourself what it sounds like? It could be that your sound is very in fact very tinny. That happened to me when I got Headrush FRFR 108 to dial in my sound. The problem with that speaker is that it's very bass-heavy. It must be placed on a stand, otherwise it rattles the entire stage. It's not as unbiased as a mixing monitor is. So when I played my very first concert using Line 6 Helix, the sound guy told me that my sound was absolute garbage--it has absolutely no bass, and was tinny and shrill. Afterwards I got myself mixing monitors and that's what I've been using ever since to dial in my sounds. Once I figured out the main formula of what worked, I stick to the same amp/EQ settings, and simply dress up my sounds as needed for any new song I need to play. Take a look at the Helix forum, there're lots of "lessons learned" posts about dialing in your sounds. If your sounds are great coming out of the FRFR, maybe the FOH guy has to do some adjustments to make your guitar sounds suitable for the house PA. But if you take that very same sound without any adjustments and run it into your headphones, you get that tinny AM radio sound.

Download the Pod Go edit version that matches your firmware version on the POD Go. You will see what version that is when you boot it. Go to this website, select Pod Go as hardware, Pod Go Edit as software, and your OS. https://line6.com/software/index.html Sometimes Pod Go Edit crashes. But for me, that doesn't happen consistently, only very rarely. If you've downloaded the right software and it still crashes, then back up your Pod Go on another computer, if you can. Last resort is to perform a factory reset, but you will unfortunately lose your personal presets/settings in the process.

That's the danger of not being able to lock your settings. I managed to change the tuner calibration to 436 instead of 440, and didn't even realize it for a few months. When in doubt, click on all the knobs--that will restore the values to the defaults.

That knob often goes first. Try doing a factory reset first, to see if it comes back to life. Otherwise, open up a support ticket. My friend's preset knob doesn't click in anymore, for example. These encoders/ buttons are very cheap. Otherwise, just live with it, and use a computer to select the right set list, and use preset up/down buttons to select the preset you need. You can also reorder presets on the computer as well.

There’s at least one more firmware update coming. As per the Line 6 chief architect interview.

make sure that you have assigned the proper values to EXP 1. It depends on your preset -- the expression 1 or 2 pedal can only do stuff if that particular parameter is assigned to it. I use the Expression pedal 1 to control the Delay block feedback for example. Go and double check in Pod Go edit that: 1. you right click on the wah parameter, or any other parameter of any block you need it to control. 2. it is assigned to "EXP 1" If it's not assigned to anything, then moving the pedal won't do anything. By default, when you drag in your wah pedal, it has assignments created for you, so maybe clear the block and re-add a wah pedal. If it doesn't work, then the expression pedal died, I'm afraid.

had the same issue on 2 Helixes. Removed the big knob with my fingers, took a wrench and tightened the nut. Then put nail polish over the nut -- what should have been done at the factory -- Loctite or some other material. Nuts always get loose, so nail polish has been my method for several decades.

The cable that combines both left and right will make the output signal hotter. I tested this and saw much more distortion in my sound when doing the doubling.

There's simply a bug with restoring from a backup, as I mentioned above. It does not update certain parameters in global settings.

Check output level: "line" or "instrument" in global settings. Just go through all of them and compare. I noticed that when you back up/restore from the pod go, these output levels do not get set correctly. For example the setting whether the volume know controls amp/mains/or both outputs does not get set correctly when restoring from a backup.

My friend tried to record from the Helix into Cubase, and for him too the signal was very low.

In my experience on the Helix, it's not a good idea to control parameter values with both snapshots and expression pedal/switches. Sometimes this happens, what you are describing.

only if you have a preset that has very high output level, it could be the clipping sound that you hear. Dial down the loudness of everything, that should help.