synapsys Posted November 2, 2023 Share Posted November 2, 2023 Hello, everyone, Currently running into an issue with my Helix Floor (Firmware 3.60) using a Mission Engineering EP1-L6-BK (the one without a switch) expression pedal plugged into the EXP 3 input, and wired via 4CM to Hughes & Kettner Grandmeister 40 Deluxe tube amp, MIDI-controlled by the Floor unit. I use the built-in expression pedal to control the output volume, and the Mission Engineering pedal to control the auto-engage wahs I've programmed in several presets. I'm also using Preset Spillover in General Settings, since my FX chains are simple enough, and using Shapshots to turn FX on and off.. The issue I'm having is that my expression wah settings (Controller Assign set to Parameter- Position / Controller- Exp 3 / Min Value- 5% / Max Value- 95%, and Bypass Assign set to Switch- Exp 3 / Position- 5% / Wait- 0% / Behaviour- Heel Down), altough I can save them, and they are all the same setting to allow the auto-engage function to work, the pedal isn't working in the same way. Last Tuesday on my rehearsal place I programmed a bunch if presets, and the auto-engage function worked flawlessly on User Presets 1A, 1C and 2A (and so on), but didn't work on User Presets 1B, 1D and 2B (and so on). On the latter, although I could see the wah position change, the effect either (1) only turns on if I move the pedal to heal down, but as soon as I move it up turns off, or (2) works as if heel down works as an on-off switch. Sometimes the unit would freeze, and had to turn it iff and on again after saving a preset, making sure every setting and parameter was correctly saved. Yesterday I brought my laptop, and using HX Edit, I backed up my presets, saw that the Behaviour setting had not been saved correctly on every Preset I previously programmed by hand, some presets showing as Toggle instead of Heel down. I made the necessary corrections and saved the presets, again the unit would freeze, and once more had to turn it iff and on again after saving a preset, making sure every setting and parameter was correctly saved. Saved a corrected backup of all presets, all seemingly working fine. Then I restored the unit from the latest backup, only to find that now the auto-engage function worked flawlessly on User Presets 1B, 1D and 2B (and so on), but didn't work on User Presets 1A, 1C and 2A (and so on)! Should I just reflash the firmware, and then do another Backup Restore? Could a corrupted preset be causing this? I tried copying a working preset to a malfunctioning one, but the issue persists... Sorry about the long post, but looked online for similar issues, to no avail. Thanks in advance! Quote Link to comment Share on other sites More sharing options...
synapsys Posted November 5, 2023 Author Share Posted November 5, 2023 Anyone? Quote Link to comment Share on other sites More sharing options...
datacommando Posted November 6, 2023 Share Posted November 6, 2023 On 11/2/2023 at 3:56 PM, synapsys said: Sorry about the long post, but looked online for similar issues, to no avail. Hi, Not sure about the “freeze” issue, but this may be similar to what you mentioned. Check the Globals for Snapshots. Hope this helps/makes sense. Quote Link to comment Share on other sites More sharing options...
synapsys Posted November 6, 2023 Author Share Posted November 6, 2023 On 11/6/2023 at 1:11 PM, datacommando said: Hi, Not sure about the “freeze” issue, but this may be similar to what you mentioned. Check the Globals for Snapshots. Hope this helps/makes sense. Thanks so much for your input, datacommando. If I recall correctly, I have it set to Global, but I'll check it out tomorrow at my rehearsal place. 1 Quote Link to comment Share on other sites More sharing options...
synapsys Posted November 8, 2023 Author Share Posted November 8, 2023 It seems the latest update may not have gone as well as I thought: followed datacommando's suggestion, to no avail, still couldn't save changes to expression pedal parameters, and unit froze, needing to,be restarted. Then I decided to reflash the 3.60 firmware using Line 6 Update; lo and behold, it did the trick! Restored my presets rrkm backup, did all the changes I needed and it saved everything, and the unit didn't freeze! Sorry to bother everyone! 1 Quote Link to comment Share on other sites More sharing options...
datacommando Posted November 9, 2023 Share Posted November 9, 2023 On 11/8/2023 at 4:13 PM, synapsys said: Sorry to bother everyone! Hi, Good to know that you have managed to solve the issue you were having with your Helix. Generally if your Helix starts to do strange things and behave in a weird fashion, the first thing to try is a factory reset, failing that, reinstall the the latest version of the firmware. It’s no bother to anyone, and reporting on how you fixed this may help others. Enjoy your Helix. Quote Link to comment Share on other sites More sharing options...
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