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Problem After Helix 3.70 Update


Struong57
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On 11/22/2023 at 3:25 PM, codamedia said:

Did you restore your global settings? 

I am not sure how to restore Global Settings, but I did go into Global Settings after the update to personalize the Snapshots and Expression Pedal view to my liking. How do I restore Global Settings?

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On 11/23/2023 at 11:41 PM, Struong57 said:

How do I restore Global Settings?

 

HX Edit, "Restore from backup" under the file menu.

Choose the items you wish to restore from your backup.  It's not all or nothing. 

 

The update procedure from HX Edit forces you to do a backup before updating. That's the update you would be restoring from so I hope you didn't find a way to skip that step. 

 

The update instructions also tell you to do a factory reset after the update. Failing to do so can cause unpredictable results. After doing that, you are supposed to restore what you need from the backup. 

 

UPDATE INSTRUCTIONS  

https://line6.com/support/page/kb/effects-controllers/helix/helixhx-370-release-notes-r1052/

 

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