Is this a glitch with the HX One??? Going from model effect to preset list; cannot select first preset in 000

[philfragale74]

So I just picked up an HX one and started saving my own presets and I noticed some odd behavior for a specific scenario.  Wondering if it's just user error or a glitch.  Anyone else experience this?

 

• I pick a specific effect; pressing the effect knob and scrolling thru the menus.  I select a specific effect.  For sake of example:  Simple EQ.
• Then I press ON + TAP/FLUX to bring up my preset menu.
• I want to use my first preset (in position 000); which is already highlighted.  FYI - my  preset in 000 is the ZeroAmp Bass DI.
• I press ON + TAP/FLUX again to select the preset in 000 and it goes back to Simple EQ rather than loading my preset in 000 (ZeroAmp Bass DI)

 

I notice that I have to move off of preset 000 to 001, then back to 000 in order to load my first preset.  This could be a real pain in a live situation.

 

 

 

[akirabass]

Apparently, you actually press ON only even though you think you are pressing On and TAP/FLUX simultaneously at the last step you described.

 

You may want to try to press the buttons with your fingers (or both of your thumbs) to make sure that you are pressing them simultaneously.  If the anomaly persists, the ON button may suffer from the mechanical failure.