cbhefley Posted Tuesday at 07:42 PM Share Posted Tuesday at 07:42 PM I tried reinstalling the update and I reset the Helix floor and still got the same results please advise. Regards Quote Link to comment Share on other sites More sharing options...
silverhead Posted Tuesday at 08:30 PM Share Posted Tuesday at 08:30 PM That indicates there is insufficient DSP remaining in the preset to load those amps. Try starting with a New Preset (empty). Are those amps still greyed out? 3 Quote Link to comment Share on other sites More sharing options...
cbhefley Posted Tuesday at 10:58 PM Author Share Posted Tuesday at 10:58 PM That was it thanks feeling kind of stupid now :) was into getting the update so I totally ignored the fact I was in an existing preset DUH Quote Link to comment Share on other sites More sharing options...
dave8456 Posted Wednesday at 02:24 PM Share Posted Wednesday at 02:24 PM hi there, downloaded the 3.8 firmware, restored to factory settings and restored from the back ups, all good. question: I only noticed now that I should have not restored the Factory 1 & 2 from the back ups. is there new stuff in the Factory 1 & 2 that I have missed out on ? should I do it all again, this time not restoring Factory 1 & 2 from the back ups ? Quote Link to comment Share on other sites More sharing options...
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