LINE 6 STADIUM XL 2 BIG PROBLEMS: NO VOLUME INPUT/OUTPUT AFTER START IT SINCE OFF FOR HOURS, BIG RUMOR AFER CHANGING SNAPSHOTS WITH DIFFERENT AMP AND CABS

[stefbonna]

HELLO IM ITALIAN AND WRITING IN ENGLISH, SO FORGIVE ME FOR ERRORS

 

I HAVE RECEIVED MY NEW HELIX STADIUM XL AND UPDATED IT VIA WIFI (ANYONE CAN TELL ME HOW UPDATE VIA USB AS THE OLD FLOOR HELIX?) AND IMPORT OLD PRESETS EACH ONE WITH 8 SNAPSHOTS. THEN THE PROBLEMS:

- SOMETIMES THE STADIUM FAILS TURNING ON WITH CONTINUE REBOOT AND THE "X" ON THE SCREEN ALTERNATE TO "LINE 6 HELIX STADIUM" LOGO MESSAGE

- WHEN CHANGING SNAPSHOTS WITH THE CHANGE OF AMP OR CAB MODELS YOU EAR A BIG "POP" AND LOUD

 

SO I CREATED THE PRESENTS FROM ZERO, I DID A FACTORY RESET AND START PROGRAMMING WITHOUT IMPORTING NOTHING AND:

- THE BIG LOUD POP REMAINS CHANGING SNAPSHOTS WHEN I USE 4 AMP AND 4 CABS AND TURN ON DIFFERENT ONES IN DIFFERENT SNAPSHOTS (I READ SAME PROBLEMS OF OTHER PEOPLE TELLING TO USE THE SAME MIC IN THE CABS, OR USE ONLY ONE CAB.... BUT REMAINS!...THE PROBLEM IS WHEN YOU USE DIFERENT AMPS....)

- DIDN'T SAW THE OLD REBOT PROBLEMS

 

BUT THE MOST INCREDIBLE AND NON SENSE BUG NOW IS:

IF I DISCONNECT THE STADIUM FOR HOURS AND THEN I TURN IT ON, 3 TIMES ON 5 YOU WILL NOT EAR NOTHING! NO INPUT AND OUTOUT VOLUME...THE IF YOU ARE LUCKY, AFTER SOME REBOOTING ALL IS NORMAL..... 

IS NOT HARDWARE PROBLEM CAUSE WHEN THE SOUND IS DISAPPEARED, IF YOU RESTORE FACTORY DAFAULTS IT WORKS. SO IS A FIRMWARE BUG I THINK.

 

ANYONE HAS THE SAME PROBLEM?

DO YOU KNOW IF LINE6 IS PROGRAMMING TO RESOLVE AND IN LITTLE TIME WILL BE ABLE TO RELEASE A NEW UPDATE FIRMARE??

 

WITH THIS 2 PROBLEMS IS IMPOSSIBLE TO RISK IN A LIVE CONCERT AND FOR A MACHINE OF 2400 EURO IS A THING SCANDALOUS!!!

 

[silverhead]

I suggest you open a support ticket to report these issues directly to Line 6. Similar issues have been discussed here and reported already but the more reports Line 6 receives the more likely it is they will be fixed reasonably soon. Line 6 generally releases firmware updates for new products in a timely manner to fix critical bugs.

[ha100kjx]

I had the same issue. Thise are a few things that work for me: 1. Boot up inmaintenance mode, disable wifi and bluetooth. 2. Installing Line 6 Central to my laptop and  reinstalling firmware 1.2 via USB. 3. I have used mono signal path in my presets. 
The whole problem seems to me a lack of processing power for what the Stadium XL is designed for or firmware 1.2’s poor management of resources. Whatever it is, cuting down on processor usage seems to work for me. 

[ngoldberg]

has anyone upgraded to the 1.3 firmware? my first dozen preset slots are fubar. I copied down some presets and the name pasts but it's like an init preset. if I load in a saved preset into any one of those first dozen slots it doesn't work, If I upload a saved preset after those buggy slots it works fine. I'd start a new thread but despite being fully registered and having a ticket open from January w/ responses from L6 it says I have to register my product. thanks in advance. 

[silverhead]

The answer to the only question you asked is yes. I and many others have updated.

 

Please start a new thread and decide what you want help with. Registration? Presets? Both? Provide detailed background information and ask one or more specific questions.

[ngoldberg]

Hi Silverhead, Again sorry, but I did write; "I'd start a new thread but despite being fully registered and having an older open ticket from January w/ responses I cannot start a new thread, it's asking me to register my already registered Helix Stadium XL." so I can't start a new thread ;/.

 

My question was about the new firmware and if anybody had the same issue with presets not copying or importing properly - mine are not.

 

if you could offer any info, can I easily do a "hard reset" on my unit and do a clean reinstall w/ the new firmware or even revert to the previous firmware easily? then try importing my presets again? I think their tech support will take a while to get back with the new release just dropping and assistance would be appreciated. 

[silverhead]

Make sure you updated the app as well as the firmware.

 

It seems you can post in an existing thread but can’t start a new thread. That’s weird. Open a support ticket. I know you already have one open but open another one.