willisthiel074en Posted yesterday at 11:21 AM Share Posted yesterday at 11:21 AM Hello, I am having trouble getting my AMPLIFi [Insert your model: 75/150/TT/FX100] to fully sync with the Remote App. I am using a [Insert Phone Model] running [Insert OS version, e.g., Android 13 or iOS 17]. The Bluetooth is paired in my phone's system settings and I can stream music through the speakers without issue. However, when I open the AMPLIFi Remote app, it shows the device as "Connecting..." or "Syncing..." indefinitely, and I cannot access my presets or the editor. Things I have tried: Unpairing and re-pairing Bluetooth. Factory resetting the amp (holding Volume and Tone on startup). Reinstalling the app. Is there a specific sequence I should follow to get the app to recognize the hardware? Are there any known compatibility issues with the latest OS updates? Thanks for the help! Happy Rewards Customer Loyalty Quote Link to comment Share on other sites More sharing options...
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