Memory issues with stadium, might be the major culprit.

[yoshowa92]

I recently had to have a new unit shipped to me, which is my third now, (first was a brick from guitar center, second was great for a little more than a month, but when I hit the limit on the memory card, the original 32 gig that it came with, the unit went seriously wonky and wouldn’t save anything, and the song files in showcase kept showing up even after deletion, on to the third unit). This unit has been great as well, until just this week. I got the John Nathan Cordy stadium preset pack, and loaded a few presets on the unit. The unit performed fine until I switched between one of my presets and the new one I had imported to adjust the volume levels. The matrix mixer froze, everything else on the unit seemed to work but no audio was being output, maybe I’m the only one having this much trouble with the stadium, but I think this is unlikely, it seems more to me like there is a bug in the file management, this would explain a lot of issues with settings not being saved, random logouts, WiFi drops, snapshot states not saving, and the thing in showcase I’m still noticing which is the place being saved for deleted tracks. I’m not for sure about this, but I feel like line 6 should be looking hard in these areas, to fix some of the major bugs, because if my second unit was any indication, one wrong move with memory, tanks the entire unit.

[silverhead]

I can’t speak to your specifics but I know Line 6 is actively working on both resolving bugs and releasing new features. Make sure you are running the latest firmware and be on the lookout for updates.

 

You can use much larger microSD cards if you find you require that.

[Gene742Nelson]

Hello!

It sounds like your unit issues are tied to firmware and file management bugs rather than just hardware faults. Freezes when switching presets, showcase files reappearing, and memory card glitches all point to corrupted state saving. The best steps are to update firmware, reformat or replace the memory card, back up presets externally, and report the exact preset pack and steps to Line 6 support so they can reproduce and fix it. Documenting these details will help push for a proper solution. 

[yoshowa92]

I am currently running 1.2.1 firmware and a 512gig micro sd card, so my firmware is at the latest and the memory card has been formatted, the 2nd unit was using the 32 gig card that came with the unit but was also in 1.2.1, and restoring from a backup was not an option. The unit said an error occurred any time you tried to factory reset, or restore it from a backup. They said when they replaced the unit they believed the entire system had been corrupted, but besides hitting the limit on the memory stick nothing had changed. I did make a backup and sent it to a line 6 rep, he is trying to recreate the problem, to see if they can figure out what it is tied to, for now I’m just not using those presets, as the unit works fine so long as I use the presets I created. Right now I’m waiting on 1.3 to see if there is a resolution, with the new firmware, and thank you everyone I’ve dealt with at line 6, even with the trouble I’ve had, though frustrating, they’ve been there to try and take care of it as quick and as painless as possible.