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Helix Skipping Banks


Cberry1
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On the Helix, when I stomp on bank up or down, it skips a whole page of presets.  Not every time, but almost.  For example, if I am seeing presets 01A through O2D (8 presets) and I stomp Bank up, instead of going to 03A through 04D, it skips to 05A through 06D.  This is a new development and has been happening for the past few weeks. Has anyone had this problem and what was the fix?  Is this something I can possibly fix myself?

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