congalocke Posted May 5, 2014 Share Posted May 5, 2014 I am trying to deauthorize my PODxt Pro and after Authorization: it says "DEAUTHORIZATION PENDING" Underneath that it says that to make this go through, "...you must remove purchased Add-Ons from your device. Click the Remove button to remove these Add-Ons." So I click "REMOVE" and then I get this window, "Programming purchases on hardware failed. 0xff from Server - Not found" so I am wondering what I need to do to make it final... Regards conga Quote Link to comment Share on other sites More sharing options...
BillBee Posted May 7, 2014 Share Posted May 7, 2014 Based on the lack of respones I would say it would be a good idea to give Line 6 a call or at the least open a support ticket. -Bill Quote Link to comment Share on other sites More sharing options...
Rohanb Posted November 12, 2014 Share Posted November 12, 2014 Any luck regarding this? Quote Link to comment Share on other sites More sharing options...
lolkiller Posted March 21, 2015 Share Posted March 21, 2015 I have the same problem after clicking "deauthorize" and "remove from device". For no reason, all my add-ons were gone from my device so I wanted to reinstall them. So what do we do Line6 ? (OK FIXED : I deactived my Antivirus and it worked) Quote Link to comment Share on other sites More sharing options...
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