vinny_x3

Following my first post, things have gotten worse: it takes 7 to 8 minutes to start up, and one out of three times, it freezes on the home screen... This Helix is less than two months old, and I've sent it back to Thomann. I expect them to replace this device, because my confidence in it has vanished... I'm going to be stressed before every concert...

I found an information about an issue when you don't use the Helix for a few days. I'm investigating. And my songs disappeared too...

Hello Silverhead, no, not recently, but I have some IRs, yes.

Hi all ! I don't understand, now, my Helix needs 4 minutes to get started. All works fine after, but it's very intolerable... I have the last update since a few weeks, I didn't change anything, but now, I have to wait 4 to 5 minutes for play. Does anyone else have the same problem?

Hi ! This is only necessary if you have a SDCard dedicated to yours backups, for exemple.

Yes, you're right, and about my ticket, the support told me to reset the Helix...

PaulTBaker, Ok, I understand, thanks a lot for your response. I'm going to try that. :-)

Hello all ! All is in the title... Someone knows how to do ?

bbehrens, about the wifi, I don't sure, because it happens when I'm doing a setting (preset, showcase function, watch a set-list). To be honest, I don't remember if the wifi connexion was working during this issue.

Hi all ! I don't know if someone has the same problem, but, sometimes, my Helix returns to the home screen. Last exemple : I was programing a song with the showcase function, and suddenly, my screen displayed the symbol X. It's not a total boot sequence, in my opinion, but the result is the same : my helix returns to the last preset I used. I am the only one ?

Silverhead, thanks a lot for your explanation, and you're right, I'm going to write this request, following your link.

I'm sorry, I don't understand what you mean... When we play a song, we have the beat one louder than the others, no problem with that, but if I want to use only the click, the sound is the same for all beats. (sorry for my bad english...)

jpdennis, I would like to use it in general, essentially to work. But I think it works with the showcase function, as I've seen in some video (I'm waiting for a new SD card to try it).

Great ! Thanks a lot for your response.

Hi all ! I have a sound problem with the snapshot : when I change between 2 snapshot, from a clean sound to a distorted sound, I can ear a "pop/crack" very louder (and only in this way). I tried a factory preset, Modern Metal, and no noise during the change... I copied the way, but I always have this borring noise. Someone else has this problem ?

Yes, that's exactly it, sorry for my bad explanation. I saw we can change the sound, but it seems that you change all (four clicks are the same).

Hi all ! I have a question about the click : is there a solution to have the first time with a different sound (for exemple, Bip, click, click, click...) ? Thanks in advance !

Thanks Kilrahi for your answer. I updated without problem the 2.80 and 2.80.1 versions before this one. I always follow scrupulously the instructions, that's why I was surprised by this problem. But I tried with another computer, and all worked fine. Apparently, the usual PC was on strike... :-) I will see with the next upgrade. Anyway, thanks a lot for your help.

(Hello ! It's impossible to install the 2.81 version on my HX Effects. The current version is the 2.80.1, but when I try to install the last version, the process begin, and next, all the screens of the HX are empty, Windows 10 reports me that a device is unplugged (with a bip), and the updater gives an error. I tried with an other ubs cable, directly on my pc (no hub), and this is the first time I have this issue. Somebody has had this problem ? Thanks in advance.

OK, it's a shame... Thanks for your help, C4TH and Codamedia.

Hi all ! I would like to know if it is possible to change the function of the switches, in order to have something like that : Switches 4-5 : bank selection (up and down) Switches 1-2-3 : presets (1-2-3 being the bottom switches from the left, for me) Thanks in advance !

Hi all, I upgraded my Helix (Rack), following all the instructions, and all gone well. But I have had a little issue at the restart : my Helix was rebuilding my presets at every restart. So, I loaded the new presets (2.80), et imported my own presets after, and now, all goes well. Hoping that this will be able to help you if you have the same issue. Best regards P.S : sorry about my bad english... :-)

Thanks a lot for your answer (the long and the short... :-) ). I think this possibility is very interesting, mainly with a bass guitar, because a lot of studios want two tracks, with ampli and DI. Of course, with guitars too, but I prefer to work the sound before recording. Thanks again Brue58ski

Thanks for your help. If it helps, I'm talking about that :

Hi all, Is it possible to use the "Guitar Thru (Buffered)" connexion as a DI connexion ? I don't really sure, because of the lack of symmetrization, but maybe I say a stupidity... I ask this because I don't wish to use the Helix as a sound card (despite the possibilities with the USB connexion). Thanks in advance.