vinny_x3

Hi ! It works, today... I don't know why... I think an issue from Line 6...

I've noticed something: I used my Helix offline, away from home, with the group, and now, back home, the time changes about 5 seconds before my computer or phone. If I change the time manually and then back to automatic time with an internet connection, it's still about 5 seconds ahead. The first time I used my Helix, I couldn't log into my account, and it was due to a known bug: the time wasn't correct, even with an internet connection. I had to update it manually and then switch back to automatic. I don't know if this problem is similar...

Hi everyone! As mentioned in the title, my Helix won't connect to my account, telling me I need to enable the connection. But the Wi-Fi is working, since I can log in to Stadium Edit with my account, and my Helix is recognized and visible on my network. Is this a known bug, or should I be worried?

jmrwoods, thanks a lot for your response. Ultimately, I bought a XLR/TS cable with the good welds, and it works very well.

ZenBalancer, of course :

Ok, I tried to start with the original SD, and the Helix boots up in 00:57.

Hi Stapani, thanks for your answer. At the beginning, 1:00/1:05 was the average. But now, I only downloaded some songs. But any IR. I wonder if my new SD Card is responsible...

Hi all ! As I wrote in the title, how long does your Helix Stadium take to boot up? Mine, boots up between 02:05 and 02:16. I think it's very long...

Hi all ! I have a question about the proxy function : I have a Torpedo Reload, and only an XLR Out balanced. But the Return 4 of the Helix is a jack Unbalanced. Is it possible to use a XLR/jack balanced ? Thanks in advance.

Following my first post, things have gotten worse: it takes 7 to 8 minutes to start up, and one out of three times, it freezes on the home screen... This Helix is less than two months old, and I've sent it back to Thomann. I expect them to replace this device, because my confidence in it has vanished... I'm going to be stressed before every concert...

I found an information about an issue when you don't use the Helix for a few days. I'm investigating. And my songs disappeared too...

Hello Silverhead, no, not recently, but I have some IRs, yes.

Hi all ! I don't understand, now, my Helix needs 4 minutes to get started. All works fine after, but it's very intolerable... I have the last update since a few weeks, I didn't change anything, but now, I have to wait 4 to 5 minutes for play. Does anyone else have the same problem?

Hi ! This is only necessary if you have a SDCard dedicated to yours backups, for exemple.

Yes, you're right, and about my ticket, the support told me to reset the Helix...

PaulTBaker, Ok, I understand, thanks a lot for your response. I'm going to try that. :-)

Hello all ! All is in the title... Someone knows how to do ?

bbehrens, about the wifi, I don't sure, because it happens when I'm doing a setting (preset, showcase function, watch a set-list). To be honest, I don't remember if the wifi connexion was working during this issue.

Hi all ! I don't know if someone has the same problem, but, sometimes, my Helix returns to the home screen. Last exemple : I was programing a song with the showcase function, and suddenly, my screen displayed the symbol X. It's not a total boot sequence, in my opinion, but the result is the same : my helix returns to the last preset I used. I am the only one ?

Silverhead, thanks a lot for your explanation, and you're right, I'm going to write this request, following your link.

I'm sorry, I don't understand what you mean... When we play a song, we have the beat one louder than the others, no problem with that, but if I want to use only the click, the sound is the same for all beats. (sorry for my bad english...)

jpdennis, I would like to use it in general, essentially to work. But I think it works with the showcase function, as I've seen in some video (I'm waiting for a new SD card to try it).

Great ! Thanks a lot for your response.

Hi all ! I have a sound problem with the snapshot : when I change between 2 snapshot, from a clean sound to a distorted sound, I can ear a "pop/crack" very louder (and only in this way). I tried a factory preset, Modern Metal, and no noise during the change... I copied the way, but I always have this borring noise. Someone else has this problem ?

Yes, that's exactly it, sorry for my bad explanation. I saw we can change the sound, but it seems that you change all (four clicks are the same).