penthalis

Thanks Pier and DataCommando. I've followed these steps again with the same result. I ended up installing the windows drivers from the site and, this time, after following your steps, it worked. So, I'll take the win. Again, thank you both. DataCommando, awesome instructions for troubleshooting the update. I was ready to ship this bad boy off to Line6. :) Respectfully, Pen

Good Afternoon, I've fallen into the cycle of firmware update failure that I've seen posted here numerous times. I was coming from a very old Firmware (Could have been the first, don't think it's ever been updated). Following the suggestions I've ready here, I've downloaded the Line 6 Updater as well as the latest firmware, and attempted to update it through that. I get the update has been successful and that my Helix will reset. In doing so, I get the ""Boot Failure, Entered Update Mode!" Restart a few times and same thing. So, I enter the device into update mode (holding 6 and 12 buttons) and attempt do to the update again. Still, same thing. Updater says successful, Helix says, "Boot Failure, Entered Update Mode!". I've even tried to install an older firmware, all resulting in the same results. Any ideas? Thanks so much in advance for any advice that is given. Respectfully, -Pen