So I’m a bit late to the game with this and don’t want to shell out the cash for the Helix, so I just got my Firehawk FX a few days ago. All seemed fine except for two aspects.
The first is that the firmware update through the Update Utility always fails. I’ve tried following what the Utility says to do in terms of turning the pedal on while holding the preset A and preset C switches but the updates continue to fail.
My second issue, and a big on for me as I was hoping to replace my BlackStar ID with this pedal is that when I record the playback audio is of my guitar detuned somewhere between a half and full step. Furthermore, the playback crackles. Has anyone else experienced these issues? Is it maybe due to the firmware updates not going through? I am running through a Relay G10 but I don’t think that would cause these issues. Thanks in advance!