Cattanius

I think that this is the problem then.. for some reasons (user authorization etc...) my driver installer can't copy the files in that directory so drivers are not really installed. Thank you for your answer!!

Didn't work.. can someone tell me if under c:\windows\system32\drivers\ there are files that begin with "L6"?

Already tried that PunkyBoy. Is it correct that i don't have any .sys files inside c:\windows\system32\drivers\ ??? Maybe they are not installed because of some authorization block from windows 8.1

64bit too.. Driver version 4.2.7.1 I also tried opening a command prompt and then send command "driverquery" to see the list of all installed drivers but i can't find any line6 driver there.. I can see the files installed in Programs>Line6>Tools>Driver Archive

Hello everyone, i recently bought a new Lenovo laptop with Windows 8.1 preinstalled on it. Like topic says, i can't use my HD500 board with it because windows doesn't recognise the device after driver installation. I tried installing the drivers with standalone application and with line6 monkey. I tried installing drivers in Windows7 compatibility mode. I tried disabling the windows 8.1 driver signature enforcement. The installation finishes without errors, but when i connect the HD500 it says something like "the usb device is not working and can't be recognized". I am sure the HD500 works good because i used it with my older laptop with Windows7 installed, so i guess it's a compatibility problem with 8.1?!? Why after installing the drivers, Monkey continues to say that they are not installed? The specific error i'm getting ( when going to control panel -> device manager) is: "The device reported a problem and has been discontinued. (Code 43) Request descriptor of the USB device failed." Thanks for every answer