Anyone else having issues with SPDIF on the Helix Stadium? I have recently purchased a Helix Stadium XL. I have been a long time user of Helix and Helix Rack, so I was pretty pumped to try this out, but have been plagued with issues in my recording set up. When I set my Stadium XL at 44.1 and set it to be the clock, putting my Scarlett 18i20 into input - Non-clock mode it works with really intermittent dropouts, maybe one every 25-30 minutes. When I put it into 48k, it works similarly, with some additional dropouts, but typically more like once every 10 or so minutes. It completely loses clock sync, then it syncs back up. Then when I try 96k, it straight out won't work. It just constantly flashes sync on and off. To be clear I have used this exact setup for years with my Helix floor and then Helix Rack with zero issues. And yes, I have swapped back and it continues to work perfectly.
Troubleshooting I have tried:
Factory reset the Helix Stadium XL
Factory reset the Scarlett 18i20
Swapped the SPDIF cable
Tried all options for SPIF output - Direct, 1/4",XLR and phones. All do the same except direct, but I do not need a DI output via SPDIF. I have a DI for that inline before the Stadium XL. Direct only puts out a clean guitar signal.
Verified I do not get any popping or dropouts via XLR, 1/4" or Phones. This seems to be isolated to SPDIF, which is my primary recording interface preference.
I have not yet tried a different interface, but I have a hard time believing that could be the issue because the SAME interface, with the SAME SPDIF cable has no issues on the Helix Rack. Before I go through the hassle of taking it back to the store and swapping, I just want to make sure I have ruled out everything. Anyone else experiencing this or did I just get a bad unit?
Focustire Setting - 96k - Helix Stadium XL.mp4
