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Anyone else having issues with SPDIF on the Helix Stadium? I have recently purchased a Helix Stadium XL. I have been a long time user of Helix and Helix Rack, so I was pretty pumped to try this out, but have been plagued with issues in my recording set up. When I set my Stadium XL at 44.1 and set it to be the clock, putting my Scarlett 18i20 into input - Non-clock mode it works with really intermittent dropouts, maybe one every 25-30 minutes. When I put it into 48k, it works similarly, with some additional dropouts, but typically more like once every 10 or so minutes. It completely loses clock sync, then it syncs back up. Then when I try 96k, it straight out won't work. It just constantly flashes sync on and off. To be clear I have used this exact setup for years with my Helix floor and then Helix Rack with zero issues. And yes, I have swapped back and it continues to work perfectly. Troubleshooting I have tried: Factory reset the Helix Stadium XL Factory reset the Scarlett 18i20 Swapped the SPDIF cable Tried all options for SPIF output - Direct, 1/4",XLR and phones. All do the same except direct, but I do not need a DI output via SPDIF. I have a DI for that inline before the Stadium XL. Direct only puts out a clean guitar signal. Verified I do not get any popping or dropouts via XLR, 1/4" or Phones. This seems to be isolated to SPDIF, which is my primary recording interface preference. I have not yet tried a different interface, but I have a hard time believing that could be the issue because the SAME interface, with the SAME SPDIF cable has no issues on the Helix Rack. Before I go through the hassle of taking it back to the store and swapping, I just want to make sure I have ruled out everything. Anyone else experiencing this or did I just get a bad unit? Focustire Setting - 96k - Helix Stadium XL.mp4

I use two 1/4" cables from my Helix rack to my Presonus Studio 192 audio interface. I decided to use the spdif connection to free up those to inputs and cables. I can hear extra tones (not distortion) on some guitar notes only in the right channel when using spdif on all the presets I tried. I tried two different cables (2 feet and 6 feet) and they do the same thing. I note that the sound is "real" and is recorded to my DAW (Presonus Studio One 3.5). It's definitely not there when using the 1/4" cables. I set the Helix preset output to spdif, and in the Helix settings I selected digital out and spdif. This is not clipping. It's literally extra tones - not super loud but loud enough that when I'm playing alone I hear it. It's there if I use a mono preset (still only on the right) or stereo preset. A friend suggested opening a support ticket, but I thought maybe someone encountered this and knows something I'm missing. Thanks (Win 10, i7-7700, 64 bit, 16 Gb ram, SSD)