gpoorman

I have an update that should benefit anyone who stumbles onto this issue. The Line6 crew are tracking this issue down but here are some steps I received the worked for me and will save you re-installing at all. If you run across this hang while running the trial, do the following: 1. Kill your process (Force quit Mainstage/Logic). 2. Turn off your WiFi (this is key). 3. Start Mainstage/Logic up again and try bringing up Helix Native. 4. You'll get a window saying it couldn't connect to your account and asking for login credentials. Leave that window up. 5. Turn WiFi back on. 6. Enter your login credentials. That should do it.

Well I use Mainstage, an outboard preamp, and most of what I use is a) the delays in Mainstage and b) Valhalla reverbs. I have a small handful of tunes where I need distortion and wah for lead parts (I'm a Chapman Stick player) and that's where this would come into play. I've been using Guitar Rig and was pretty happy with it but it feels like NI has really dropped any meaningful support for it. I've been looking into a replacement and narrowed down to Amplitube and Helix Native. I haven't given up yet and will wait to see what happens with my support ticket. There are a lot of Stick players using Helix floor and it'd be nice to trade tips on good patches.

Hmmmm. Well after a couple of days of reinstalling, today I've hit a new snag whereby no amount of re-installation fixes the hang. I've been at it for several hours and this baby is dead in the water. I did put in a support ticket but I'm hoping to use this in a computer based rig for live performance and this not giving me a lot of confidence. I get the part about the trial but it seems like this has been going on for a while and they're not going out of their way to fix it.

Ok so I deleted the trial, reinstalled, and everything came back to life. Based on what I've read here, I'm assuming this will happen again though. But ... I'm starting to get kind of attached when it's working so I'm wondering if anyone can say for sure that this issue is purely an issue with the trial. Thanks

Running across the exact same issue with the Native trial and Mainstage and found this thread. I'm looking to dump Guitar Rig and have narrowed my choice down to two but I think this experience has narrowed it down to one.