GraemePuttock

Anything outside the 4 presets available on the tone button is accessed via the app. Edit: or the FBV footboard. You can't access them directly through the amp controls.

Just wanted to add a note to this - contacted Andertons and explained the problem, they have arranged a replacement and are sending it out and collecting the faulty one with no additional charges. Very nice chaps at Andertons.

That's it. Genius. I can't believe I didn't notice that. Just tried headphones - all good, mods disabled without affecting output volume. Given that and the fact I can't reset it anymore I guess it's going back to Andertons. Thanks a lot for your input and suggestions, it's really appreciated.

Bluetooth from my iPad mini. Flash seemed fine, no problems reconnecting and version number being reported correctly.

Hmm. Amp won't factory reset any more. Holding volume and tone whilst switching the amp on does nothing. Tried many times now. Is there another way?

Thanks. Yeah, that's what I thought. I did perform a factory reset and reflashed up to version 1.1 when I first noticed this issue, and subsequently updated to 2.0, but the problem still persists. Do you think this is a duff amp? I bought it B stock from Andertons. I'll try reflashing one more time I guess before I contact them.

This happens even with some of the new presets from the 1.1 update. I guess my question is, if an fx mod exists in a chain after the amp, should disabling (turning off) that mod reduce all output volume to zero? This seems to be the case for delay and reverb mods - turning them off (hitting the power icon in the top right) doesn't just disable the effect - it just kills all the volume. Just as a couple of examples: Bank 5 preset C (man in the box), turning off delay kills everything. Bank 9 preset D (master of puppets), amp volume on full, guitar volume on full, turning delay off or reducing mix kills overall output volume. Is this normal? Is it me not understanding this? I mean, I get that reducing the mix should bring down the output volume slightly, but killing all volume seems wrong? Some presets have their delay deactivated / mix set way down by default, so when you switch to them there is no volume at all?

Well...the android Amplifi remote app is now officially out. And I'm at work so I can't test it out :( But installed to my phone and a quick look seems that everything is there. Requires a firmware update (2.0) to the amp.