JeremiahEdward

Why is that? The reason I ask is because I just upgraded to 2.71 from 1.6.x. Went fine. Is there something I don't know about updating firmware sequentially?

Sorry for the confusion. Asked if an input ever went bad at a show, could I plug in to the return jack.

Yeah, completely silent as in a good thing. I updated to 2.71 when I first received it. I also did a factory reset after the update to see if there were global settings causing the issue. Nope. Still looooouuud and crackling. It's like a loud record player static/crackle. Input gate helps, but when you hit a note, the noise is below the signal. Not great for quiet ambient music. Plugging into the return input works and is nice and quiet, but then I lose a loop, and I need all of them for my other pedals.

I did get a pretty good deal on it, (reverb.com). I'm going to give the seller the benefit of the doubt and assume he was not aware of the issue... Still waiting for either full or partial (to cover repairs) refund.

Is there a different between plugging a guitar in these two places? I bought a second hand Helix and the input jack is all messed up. Crazy static noise/crackle noise when plugging into the "Guitar In" input. I'm going to return it or have him issue a partial refund to cover the cost of repairs, but It got me thinking about if that ever happened at a gig. When I plug a guitar into return one and add a block at the beginning of the chain, it's completely silent. Can the unit actually be run that way or are the return jacks and guitar in jacks different in some way?

Yep. Extremely unsure of myself as well... It was an hour or so of:

It IS a mystery! I have seen both behaviors randomly out of the Helix. Sometimes it does what I want, and sometimes it does what you mention... which led me also to believe that it was a bug. I have seen it on 2.6 and up. I am getting along well with an external looper, and even the one switch looper as support suggested is working for me, so it's a non issue right now. If only we could coax some more recording time out of Line 6 software guys though! I would love a solid 2 minutes or so.

Hello. This is what support told me when I contacted them with this EXACT issue: "Hi, This is unfortunately how the looper currently works. But, a workaround is to use the 1 button looper which can exist on the stomp box panel. Using the 1 Switch Looper: Add a Looper > 1 Switch Looper block to your preset and assign it to a stomp footswitch.(Adding a 1 Switch Looper to HX Effects from Stomp view automatically assigns it to the selected footswitch.) Press the 1 Switch Looper switch. The LED lights red, indicating the loop is recording. Press the 1 Switch Looper switch again. The LED lights green, indicating the loop is playing back. Press the 1 Switch Looper switch again. The LED lights amber, indicating the loop is in overdub mode. Subsequent presses of the switch toggle between play and overdub mode. While the 1 Switch Looper is in play or overdub mode, press and hold the switch for 1 second.The most recent recording is undone. Holding the switch again will redo the recording. On Helix, Helix Rack/Control, and HX Effects, “UNDO” or “REDO” briefly appears on the scribble strip. On Helix LT, “UNDO” or “REDO” briefly appears in Performance view. Quickly double-press the 1 Switch Looper switch.Playback/recording stops and the LED lights white, indicating a loop is in memory. While Looper playback/recording is stopped, press and hold the switch. The recording is deleted and the LED lights dim white. Let me know if you have any more questions. Thanks, Will - Yamaha Guitar Group Support"

Got it! I was treating it more like a snapshot or something.. with an on/off value under that "Route To" label. Works now. Thanks!

I just picked up a second hand helix. I'm setting a/b split to State 1= 100% A and State 2= Even Split when the footswitch is clicked. Even if I set State 2 to even split and save it, whenever I click from State 1 to State 2, it always reverts back to 100% B instead of Even Split. Google drive Link with video: https://drive.google.com/file/d/1zzBYOhVVPP1ItCHWcS-FLBHfCL58XWlj/view?usp=drivesdk

It's not a bug. I contacted support about it. The said that's just how it works now and suggested that I use the 1 switch instead... :-/

Yep. Unfortunately that's just how it operates right now. It's a shame because it makes it fairly unusable live. I really hope they change it back. I've had to add an external looper for live performance. (Pigtronix Infinity). I'm not TOO bummed about it as the infinity is a pretty awesome looper, but it would be nice to be able to ditch it and use the built-in looper.

I have other line 6 products and i will keep an eye on helix for updates. Now knock off your attitude, please.

No no... You misunderstood. I can use a footswitch to toggle an amp back and forth on/off. NOT a/b path toggle. My "problem" remains. Let me be clear... again... It's a really great product. It just didn't work for the way we perform. Unless a member knows how to toggle 100% A to 100% using a footswitch (not snapshots).