Hello,
First time poster so please be gentle!! :-)
I've had a Helix for a couple of years now. Love the sounds and flexibility.
Running version 2.53 on my Helix.
Yesterday when I switched it on, for the first time ever the unit hung on the boot up screen. I switched it off and on and it came back up without any issues. So I decided that I would back up and ran a full backup and individual set lists just in case. After backing up, I did a restore of my User1 setlist to User3 to ensure that the setlist backup was ok.
This is when trouble started. When I go to User 3, I get the error message "Failed to get Preset Names". "Badly formatted response from Device".
.
I tried to do a restore from the full back up by only selecting User 3 but I get "error during restore, Badly formatted response from Device". [Code -8214]."
I tried running a full backup again but it stops at around 50% with a similar error. I have a gig this Saturday and will try an upgrade to 2.6 next week.
But in the meantime has anyone else come across a similar issue? Any help would be greatly appreciated!!
Regards,
Allen
