patlrampros

I had the same problem with a unit I just bought new on Ebay 2023, which had the G10Tii transmitter. I got it to work by updating the firmware (1.05 I believe), but a twist was involved. I registered it (already had an account for a Helix). Then connected G10 Relay to windows 10 computer and ran Line 6 Updater. Updater found the G10 Relay with option to update it. I ran the updater for both receiver and transmitter. Tried it again. Still the same as mentioned in thread. Searched Downloads and found a 2.05 update specifically for G10Tii Transmitter. Downloaded it (a .WUF file). This time when I ran the updater, I selected the choose file option, and selected the .WUF. This ran but produced and error. Wah Wah..I was like..WTF Line 6??? I then disconnected the unit again, ran the Line 6 Updater, then plugged G10 Relay back in. THIS time, instead of just showing a singel Relay G10, it showed Relay G10 AND G10Tii. Two items instead of one. Aha, on to something! So I selected the G10Tii listing and ran the Updater on it. BoomPow! Now charging normally and working. Very fustrating but there you go. It seems that by default the Updater sees the G10 Relay unit as one unit and will not detect the difference in Transmitter until you download the file for this specific transmitter. Not sure what the error was when loading the file, but as we say in IT....have you tried rebooting? Winner winner chicken dinner!