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Found 38 results

  1. I was excited to receive my Line 6 Relay G10 I ordered from Musicians Friend the first week of June 2016. I worked great in my bass guitars and latency was not noticed, I was impressed with the wireless capabilities and ease of use. I play with a part time bar cover group and It worked fine with all the wireless stuff we have in the band. THIS UNIT IS NOT ROAD WORTHY. After the third gig, the unit kept cutting in and out. It appears the Micro USB input in the back of the base unit that are fragile in nature in most devices with connection-disconnection use, had became loose within the unit and failed all together. If I may offer a suggestion to re engineer the design of the Relay G10 to incorporate a more durable power input for gigging musicians. The unit was still under warranty from the seller and I returned it for a refund. I was contemplating just swapping for another G10 but came to the conclusion that it may have the same issue down the road with a new one. I'm afraid to reorder a new G10. Too bad, I loved this Line 6 Relay G10. Thanks: Dri
  2. Line6Will

    Relay G10/G10s FAQ

    LED States: Transmitter Green when in guitar: On Red flashing when in guitar: Less than 30 minutes battery life left Green when docked: Fully charged Green flashing when docked: Charging Red flashing when docked: Less than 30 minutes battery life left Receiver White solid: On and connected to G10 transmitter OR charging docked G10 transmitter White flashing: No signal from G10 transmitter Red flashing: Less than 30 minutes battery life left on a transmitter that is in use and transmitting, and not for a transmitter that is docked/charging. It is possible that the receiver’s LED halo will flash red under other conditions, such as if the transmitter is not properly docked. Q: I inserted the transmitter into the receiver and let it charge for many hours, but the transmitter never fully charged. The transmitter and the receiver is constantly blinking red. Why? A: In some cases, the transmitter could stand to be updated using the Line 6 Updater program found at www.Line6.com/software. Otherwise, there's a chance that the transmitter was not seated completely into the receiver to start the charging process. Once the transmitter is correctly seated in the receiver, the receiver's LED halo will be a solid white, and the transmitter LED will flash green until fully charged, at which point the transmitter LED will be solid green. Please see the images below for examples. Here is a video that illustrates LED statuses: Q: How long does it take to charge the battery? A: On average, a transmitter with its battery in a discharged state has given the following results when tested: 15 minutes of charging gives at least 1 hour of run time 30 minutes of charging gives at least 2 ½ hours of run time 3 ½ hours of charging (full charge) gives at least 8 hours of run time Q: Should I leave my fully-charged G10 transmitter in the receiver? A: The unit is designed for the transmitter to be plugged into the receiver to stay charged. Think of this much like you would a cordless phone. Always keep it docked if you can for good battery life. Not being docked will not damage the battery nor accelerate drainage. Q: What is the lifespan of the battery? A: According to the battery vendor, the G10 transmitter battery specs at or better than 80% of its capacity after 300 full charging cycles. 300 full charging cycles equates to 2,400 total hours of playing, so if your gig is only one hour long, that means 2,400 gigs and 2,400 charges. What happens after 2,400 total hours of playing? Probably nothing, other than the battery might max out at 6-1/2 hours (80%) instead of 8. This is on par with Apple laptop batteries and better than many smartphones, both of which likely see much more usage than a wireless guitar transmitter. Please keep in mind that there are many factors can affect these numbers, such as temperature, humidity, etc. but not enough to significantly shorten the life span of the battery. Q: Does the G10 transmitter fit all guitars? A: We have designed the G10 transmitter to fit into almost any guitar. However, we anticipate that there will be some rare cases where the transmitter does not fit into a given guitar. If the G10 transmitter is inserted into your guitar and the transmitter's actuator pin is not engaged, the transmitter will not turn on, the LED on the transmitter will not light up, and no signal is processed. We have found that a workaround to this issue is to use a mono-to-mono (TS-TS) Male to Female adaptor or cable. See this article for more details: Relay G10 Guitar Compatibility (Fit/Electronics) Q: Does the G10 transmitter work with older Variax guitars? A: It will, but the fit is not exact. Please see this article for more details: Relay G10 compatibility with older Variax models Q: Does the G10 transmitter work with guitars that use active electronics? A: In some rare cases, the guitar’s active electronics are wired with inverse polarity. In this scenario, the transmitter's electronics can go into a protection mode that keeps the system from being functional. This is evidenced by no output from the G10, even though the transmitter's light is on. We have found that in most cases, a workaround to this issue is to use a mono-to-mono (TS-TS) Male to Female adaptor or cable. See this article for more details: Relay G10 Guitar Compatibility (Fit/Electronics) Q: Does the G10 system work with instruments other than guitar? A: We developed and tested G10 for guitar and bass, but in theory, it will work with any instrument-level source. This is not to say that it will work with any instrument you try it with, based on the above guitar-compatibility answers, but we expect that most will find success, so you are welcome to try. Q: If you leave the transmitter plugged into a guitar, does it still use up battery life even it's not being used? A: After 4 minutes of silence, the transmitter will go into sleep mode, and will come back on when audio is passed through it again. Q: I have a guitar with active pick-ups. Can I leave the transmitter plugged in without the guitar battery dying? A: The experience should not be any different than leaving a guitar cable plugged into the guitar, meaning the G10 will shut off in five minutes if it doesn't detect a signal. We suggest turning your guitar down to 0 when not in use, as some guitars, even those without active pick-ups, can produce enough hum or noise to trick the G10 into staying turned on. Note that with certain guitars that have active electronics, leaving a cable plugged in might drain the guitar's battery, so the same may happen with a G10 left in the guitar. Q: What is the maximum input / output level for the Relay G10? A: The G10 transmitter's maximum input level is 6.5 Vpp (= 9.5 dBu). The outputs on the receiver are at unity, so they are the same. Q: What are the specs on the provided Relay G10 Series power supply? A: 5V 1.0A output, input of 100-240v Q: Will phantom power harm the G10 receiver? A: No, the G10 receiver will not be harmed by phantom power. Q: Where can I purchase a Relay G10 Series Wireless System or replacement/extra Relay G10 transmitters (G10T)? A: You can order them from any authorized dealer. Q: What type of cable do I need between my guitar & Relay G10 (G10T) transmitter? A: None; it plugs directly into your guitar. Q: Can I use both the 1/4" output and the XLR output at the same time? A: Yes, they can both be used simultaneously. Q: What Cable Tone length is the G10 set to? A: The cable tone is set to the 10’ setting on the 1/4†output only. The XLR is full frequency range. These settings are not configurable. Q: What is the range of the G10? A: 50 feet, line of sight, as local conditions allow. Line of sight: As with our other wireless gear, be sure to have a visible line of sight with the receiver. To get the best performance out of the G10, do not obstruct the receiver with other gear or electronics. Q: How does G10 interact with other wireless devices? A: If you are using G10 in a setup with other 2.4 GHz wireless devices, please make sure to switch on all other wireless devices first, allow them to initialize and set channels, then dock the G10 transmitter into the receiver for at least 15 seconds so the system can select a free channel. When using several G10 units, please start by docking the first unit in the receiver, wait 15 seconds, undock it and plug it into your instrument. Please make sure that it is on (green LED on the transmitter). Repeat this process with the subsequent units. Many Line 6 wireless devices can be set to different RF modes. All Line 6 wireless units in a setup need to utilize the same RF mode to avoid problems. Your G10 unit is always set to RF2, so make sure that any other Line 6 wireless devices in your setup are set to RF 2 mode. G70/75 units use RF3, which can coexist with the G10's RF2, so long as you avoid using the same channel between them. Here's an article that shows how to switch RF modes: http://line6.com/support/page/kb/_/live-sound/relay-digital-wireless/rf1rf2-mode-switching-frequencies-r130 Q: Is the Relay G10 transmitter compatible with the X2 receiver (or vice versa)? A: Both systems run in completely different frequency ranges so they are not compatible with each other. However, X2 and Relay units can be used on the same stage (along with any other analog wireless systems) with no problems. Q: Does USB 3.0 create interference in the 2.4GHz frequency range? A : USB 3.0 computer cables and peripherals, including hard drives, are known to emit radio frequency interference throughout the 2.4GHz band, which results in reduced range and/or performance for any 2.4GHz device in its proximity (including wireless keyboard or mouse, WiFi, etc.). We recommend placing any digital wireless receivers at least two meters away from the USB 3.0 device and its cabling. Below is a link to a study by Intel regarding this interference. http://www.intel.com/content/www/us/en/io/universal-serial-bus/usb3-frequency-interference-paper.html Q: How do I register my Relay G10 System? A: You can register on your account: Gear Registration Dimensions - G10 Receiver: H 3.5"; W 4"; L 4" Transmitter: 2" long after inserted into instrument Total boxed weight: 3 lbs. Dimensions - G10s Receiver: H 2"; W 3.5"; L 5" Transmitter: 2" long after inserted into instrument Total boxed weight: 4 lbs.
  3. wiiNinjaOne

    Updating G10 firmware

    I've just purchased a Relay G10 (G10R according to the tag at the bottom of the receiver). I downloaded the Line6 Updater v1.11 and installed in my computer. I plugged the G10 into my Windows 10 PC and the computer was able to detect and installed the driver (according to the PC's Device Manager). I ran the Line6 Updater, but there's a blank screen after the sentence "Select A device to update". Does this mean I don't need to update? Or that the updater doesn't see my connected G10? How do find out the current firmware version of the G10? I also tried to find some instructions on the updater, but none found. I'd appreciate any info. Thanks.
  4. I successfully installed and ran the Line 6 updater but it could not find a more updated firmware version form my Relay G10 than version 1.00 though I know new versions exist from reading the forums. I noticed that the updater will allow me to specify a file location. Where can I download version 1.04 (or later) for installation?
  5. Upon buying my G10's I came across the minor problem of being able to power them from a standard Boss BCB 9v power supply and not cause fatal damage to the units. I had a chat with the techie who does all my repairs and upgrades and this was the answer. A small PCB board with two fullsize USB inputs at one end and the ability to plug in one of the spare 9v power supplies at the other, but to do this you first have to snip the barrel connector off. The board is regulated so no more than the 5v that is needed will pass through. The small board fits nicely in the channel were all your cables go, to stop the board from shorting on the metal casing of the pedal board it has been housed between some protector and also not shown on the photo's is two pieces of foam that sit at either end stopping any movement. I also purchased a left angle 30cm USB to micro USB instead of the stock cable which was far too long. Just to add, when I took these photo's the power cable going into the PCB hadn't been insulated. Hope this helps some of you with the same problem.
  6. Jointlock

    G10 issue

    I have a 19 guitar collection. I have had 3 issues. Solved #1....Ibanez S relay would not fit......my solution, a minor sanding of opening with a Dremel tool and filled the color with a matching magic marker in blue. You don't notice the mod. #2- Michael Kelly hydride will play through he hum buckers, but the piezo acoustic pick up has no sound. Any ideas as to why? #3- Ovation Koa topped acoustic. While it is not an expensive model it sounds awesome plugged in, but when I try the G10 I get sound for about 10 seconds, a loud pop, and then a awful squeal that will not quit. I love that guitar, but it's strange what happens.The model # is gone (sticker lost a while back) but it is not a high end model, but it sure sounds like one. The electronics are the standard Ovation brand. I would like to get the 2 guitars to work......any suggestions?
  7. Hey guys, I recently bought a G10 wireless. Now, i've used it live, worked perfectly and was actually very happy with it. But I got home and the damn thing will not work. The receiver is just flashing red (on the halo) about 1 flash a second, when I plug the transmitter in. The transmitter does not turn on, at all, I charged it for 4 hours, then tried it, nothing. I tried it overnight, then nothing... I'm at a loss i really am. Guitars tried: Ibanes RG8 Dingwall NG2 (this was what it worked with live) Fret King Corona Ibanez SR505 Ibanez S420 Legator Ghost 7 string with EMG 707s Any advice would be greatly welcomed right now! Thanks!
  8. We have designed the G10 transmitter to fit into almost any guitar. However, we anticipate that there will be some rare cases where the transmitter does not fit into a given guitar. If the G10 transmitter is inserted into your guitar and the transmitter's actuator pin is not engaged, the transmitter will not turn on, the LED on the transmitter will not light up, and no signal is processed. In some rare cases, the guitars active electronics are wired with inverse polarity. In this scenario, the transmitter's electronics can go into a protection mode that keeps the system from being functional. This is evidenced by no output from the G10, even though the transmitter's light is on. In some other cases, such as with the Line 6 Variax Acoustic 300, voltage can build up in the ring of the guitar's jack to the point of "tricking" the transmitter into thinking it is docked in the receiver and charging, also resulting in no audio output. We have found that a workaround to all of these issues is to use a mono-to-mono (TS-TS) Male to Female adapter, such as those shown below. The G10 transmitter is shown for scale. More details about the first two of these issues are included in the attached document. Troubleshooting procedure: Power the receiver with a USB power source. Insert the transmitter into the receiver (this will ensure that the transmitter and the receiver are set to the same channel). The LED on the transmitter should be Green or Green flashing. (If it is red flashing, the transmitter needs charging. Leave it in the receiver until the LED turns steady green. That indicates it is fully charged.) Insert the transmitter into the instrument's jack, turn up the volume control and play. If audio is not being transmitted to the receiver: A. The problem is mechanical if the LED on the transmitter is OFF when plugged into an instrument. B. The problem is electrical if the LED on the transmitter is ON, or FLASHING when plugged into an instrument Relay G10 Guitar Compatibility.pdf
  9. FireGunBird

    Relay G10 Noise..

    I can not speak English because I am a foreigner. I wrote using Google Translator. Good morning. I am using FIVE O pickup now. The instrument uses an ukulele. The pickup uses a 3v CR2032 battery. When this pickup is connected, white noise is generated. There are two instruments equipped with this pickup, but they all have the same symptoms. Other passive pickups did not have this symptom. There was also no noise in the fishman pickup installed on the guitar. The Fishman pickup used a 9v battery. I want to remove this noise. ↓ five-O pick up Noise T^T
  10. I'll start with a simple question, which someone may be able to answer off the top of his/her head. Then, I'll go into a tedious explanation of what I'd like to accomplish. First, the question: If my JTV-59 is connected to a compatible Line 6 device with a VDI cable, will the analog output at the guitar's 1/4" output jack be suppressed, or could it be connected via a standard guitar cord to play through an amplifier? Now for the rest of the story, which may spark an alternate solution, or may result in a 'You can't get there from here' unhappy ending... The battery on my JTV-59 doesn't seem to have much longevity, despite the fact that I use the mag pickups more than the modeling. I'd like to be able to power it for everyday use and practice by connecting it to my Pod XT Live via VDI. But I'd prefer to go wireless into my Amplifi 30 through a Relay G10 plugged into the 1/4" output, because I like the sound of the Amplifi more than the output of the Pod XT played through my stereo amplifier. In this scenario, I'd essentially be using the Pod XT Live as an expensive power supply. But that's ok -- it's paid-for... If the output continues to be available at the 1/4" jack while connected via VDI, it would also open up the possibility to use the Pod XT Live to change models on the JTV, which would be VERY cool. I'd still be using the Amplifi for amplification, but wouldn't have to play with the knobs and switches on the guitar in the middle of a song. Another option that solely addresses the power issue may involve the XPS footswitch, which I've basically never used, although I have at least two of them, supplied with my Variax 500 and 600 guitars. Maybe it would be possible to power the Variax with the XPS and it's 3-conductor guitar cable, and plug the Relay G10 into the 1/4" output of the XPS box? I know: I could try these combinations, myself. And probably will. But I thought it would be useful to throw these scenarios out there and see if others have tried or given thought to possibilities such as these. Look forward to hearing any ideas or suggestions...
  11. This is the third G10 that I have tried. It works as expected for the first few days and then the transmitter will constantly flash red after a single yellow then green flash. Video attached. Anybody else having this problem and perhaps a solution? Thanks.
  12. Well, if Guitar Center won't take back my G10, maybe Line 6 will.... Big fan of Line 6 products in general, but this is simply unacceptable. You guys needed to do more testing with various guitars before releasing this product. I am guessing here, but it seems that active electronics in acoustic guitars that use BRAIDED cables for the pickups have issues with interference. It's bad. It's high-frequency, digital-sounding noise and it's not anywhere near "typical" or tolerable. I have an Emerald X-20 acoustic. Originally equipped with a B-Band A3T system. My G10 worked just great with it, however I had quality issues with the system, so B-Band sent me a replacement. The new pickup design included a braided shield over the pickup cable. This is when the noise started with the G10. Using a guitar cable, the noise went away. After having yet more quality issues with B-Band (and Emerald quit using them as a supplier), I had Emerald install their updated LR Baggs Element system. This, too, has a braided pickup cable. And the noise is even worse than before. The guitar is dead silent when using a normal cable. Yes, I've tried the mono-to-mono adapter trick. No relief from the noise. In addition, this new LR Baggs system seems to suffer from the "reverse polarity" issue, whereby the system won't even work at all when plugged directly into the guitar. It's been more than 45 days, but I'm going to see if Guitar Center will take this thing back. It's simply not worth the hassle. For whatever reason, my 15-year old Yamaha (yes, it has an active preamp) works fine with the G10. But I simply cannot accept the noise coming from the Emerald, and it's not the guitar's fault. Any solutions before I return this inferior product, Line 6 people???
  13. I just purchased the G10. First gig. No issues. Day 2 2nd set...Had reciever seated. Full green light. Played for 2 songs and all of a sudden drop outs every few minutes. Had to plug in after the song for the rest of the gig. Hoping it was a freak thing but after reading all the people with drop out issues, I may need to send this back. I will give it another shot for the 2 gigs coming up this weekend. Any recommendations?
  14. Hi everyone. I'm getting a G10 to use from my guitar to the Helix and was wondering if I could add yet another G10 to the chain. Out the Helix to the G10 and from that going wireless to the mixer. My goal is to have zero cable here and there and avoid the hassle of connecting and checking conections every rehearsal/gig. Do you guys think this: Helix > G10 > Mixer would work? I mean, with a decent audio quality? Anyone already doing this that can share experience/s? Thanks
  15. Forgive me if this has been addressed elsewhere (I looked but couldn't find the answer). I'm currently using the Relay G10T with my Spider V 120. It works great. It doesn't have a receiver because, apparently, it's already built into the 120. But I'd like to purchase some wireless headphones and was wondering if anyone has any tips on how to reduce interference or latency (if they've even had any problems), or if they use a particular pair of headphones and/or transmitter that work well for them. Any suggestions? Has anyone had any problems using wireless or bluetooth headphones simultaneously with the relay on their Spider V?
  16. Hi all, I recently bought a G10 system and have so far used it for a couple of gigs and a few rehearsals and it has been flawless, but reading the various forums I am concerned about the USB connection lasting. I play in a band which practices once a week and gigs 2 -3 times a month. I only really wanted a wireless system to free the stage of cables, I'm not planning on running into the audience, so the G10 looked ideal. Most of the posts I've seen about the dodgy USB connection seem to be from last year, so I was wondering whether this has been improved? I've been looking at alternatives but the G30 seems to have issues with the battery door and clip and the G50 or G70 seem overkill for what I need. My local music store has the G70 at a really good price at the moment (cheaper than the G50), so I'm wondering whether to bite the bullet and exchange the G10 for this, even though I will never use most of the features, just so that I know that it will be road worthy. Any advice will be really appreciated.
  17. We use a Behringer XR18 mixer and BandHelper, both of which use tablets/phones & wifi extensively. Some of these are 2.4HGz units. Can anyone tell me if a G10 is likely to wipe out my 2.4 tablet (or more than that) at about 3 feet away, with the router about 20 feet away and everything else in between? I realise that the G10 won't be joining the network but that could be worse because the router can't tell it to shut up. Also, the only thing ON a network which would be streaming data would normally be the router, not some 'rogue' other device in the room. Thanks
  18. Hi there, is there a known solution to plugging G10 transmiter to Ibanez soundgear bass guitars? Tried it with the included adapter but it is too short...
  19. fwphillips

    G10/XLR to Amp

    I would like to run my G10 to two amps using both outputs, but can't seem to get it to work. I have an unbalanced XLR to 1/4" TS cable, but all I get when I plug it in is a load hum. This happens in both amps. What am I missing here? Do I have the right cable? Or is it a bad (new) cable? Thanks!
  20. Love my G10...works wonderfully. My question is...I have it plugged into power 24/7. Does anyone know any reason why this might cause issues? Shorter battery life or overheating or ? No issues...and I use it several times a week during practice...and it goes to a solid green a few minutes after putting the transmitter back into base. So it appears to be working fine...just want it to last. Thanks Dave
  21. Hi, I got my G10 in June 2016 and was happy it with until it started to fail on me 6 weeks ago. It would have drop outs or no connection at all. It would not charge. Leaving receiver and transmitter disconnected from usb and each other for a few hours remedied the problem a few times. Now it won't work at all. I observed the following LED lights on the transmitter: A: continuosly orange B: quick flashing sequence green-green-orange C: slow flashing sequence green-green-green-green-orange When not having the transmitter plugged into it, the receiver will always pulse white. Plugging the transmitter into the receiver will make the receiver either go red pulsating with the transmitter doing B or white pulsating or white continuously with the transmitter doing A or C. Trying to update the firmware fails with error (The transmitter displays as firmware version 0.00). Guess I will have to send it back, but I would be interested in the meaning of the funny A, B or C lights of the transmitter, and what does the angry red puls of the receiver stand for? Tanks, steve
  22. I really like the idea of the G10, but the problem for me is that there is no foldover physical configuration like the Guitar Bug. This is a deal breaker for an acoustic guitarist like myself, since it extends vertically from the base of the guitar, inviting an accident with the input jack. Line 6 should make a transmitter like Guitar Bug; I returned my G10 to purchase an xVive U2, which works great and has foold-over for both xmitter and receiver AND four channels, so one could purchase a second receiver and go into two amps (not that I would ever want to do that, but it is there....).... That said, as soon as L6 makes a "guitar bug" configuration for the xmitter of the G10, I will consider a purchase as a backup....
  23. bluedraggy

    G10 Microswitch issue

    I've had my G10 for a few months now but have been having a problem with the little switch on the base of the transmitter jack. I play with a Squier jazz-style bass and the input is flat against the face of the bass. Anyway, when I first got the G10, I noticed that when I plug it in facing downwards (sort of the expected and default rotation) it did not trigger the microswitch. However, if I turn it 90 deg. any direction it does. That worked fine for me for quite a while - till I started hopping about the stage. So it sounds like the input hole is just a LITTLE too shallow to trigger the microswitch reliably. Caused a couple dropouts last gig - fixed by rotating. I'm thinking maybe just taping it up to essentially defeat the microswitch to always-on state, but I wondered if there might be any other suggestions. Another idea I had - though I'm not 100% sure this would work - would be to add a small spacer washer to my jack, hopefully deepening the hole enough for it not to be a problem. Looking for thoughts on best solution to this. (New account here so I'll have to await a mod to approve this. But hey! I do currently have the highest rated positive review on the G10 at Guitar Center! Woohoo! I'm special!)
  24. Question 1: I have an LR Baggs Dual Source pickup in a Breedlove and I'm trying to get rid of the high pitch frequency created through using the G10 wireless system. It's a fairly common problem, but the solution seems hard to find. Has anyone tried using a 6" TRS - TS adapter to successfully eliminate that buzz? The recommended mono ts-ts adapter does not work. Or how about a TRS to TRS male to female adapter? Any other success stories to eliminate the high pitch buzz with the dual source pick up? Question 2: Does anyone use the G10 with the LR Baggs Anthem? Do you get a high frequency buzz, and/or can you easily eliminate it with convenient to use adapters?
  25. Phaedrus51

    Relay G10 lag

    I purchased two G10's. I play a Prog gig and I have multiple basses and a 12/4 double neck. I love the freedom of quickly moving to different basses while having no cables laying round. The sound is excellent. The problem I have is when using the double neck. I have one G10 plugged into the 12-string and the other into the bass. When I quickly switch from the bass to the 12-string (or the other way around) there is a lag where the G10 is not engaged. It take a few note for the G10 to "catch up" and active. It's not a big problem, but it's a problem. I really need quick, immediate, response and don't seem to get this.
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