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Found 4 results

  1. Corrective Action required immediately for Relay G10, Relay G10S, and Relay G10T wireless products purchased prior to March 2020. Several instances of extreme overheating and a risk of fire presented by the Relay G10T wireless transmitter have been reported since the product was introduced in 2016. All instances of overheating reportedly occurred during charging. In March 2020, Line 6 issued a “recall-to-repair” with the U.S. Consumer Product Safety Commission. The recall to repair is designed to prevent overheating and the risk of fire, and simply requires users to install a firmware update. It takes about five minutes to complete this process. Many users have still not updated their units so this Safety Alert is intended to raise awareness of the issue and urge owners who have not yet done so to be sure they have the latest firmware version. The latest G10T firmware version is 1.06. Please be sure to update your transmitter if you are not on this latest version. Additionally, and not a safety matter, Line 6 has determined that certain Relay G10T units with the earlier versions of the firmware may not charge optimally within warm environments. The latest firmware version also corrects this issue. Units sold after March 2020 were already updated to the latest version and require no update. However, if you own a Relay G10 purchased before then, and have not updated the firmware, please immediately update your unit to prevent the risk of overheating. Step-by-step instructions are provided through the links below. INSTRUCTIONS FOR UPDATING G10 & G10S INSTRUCTIONS FOR UPDATING G10T VIA SPIDER V AMPS INSTRUCTIONS FOR UPDATING G10T VIA YAMAHA THR-II Additionally, the Line 6 Relay G10T USB Charging Cable (an optional accessory not included with Relay G10, Relay G10S, or Relay G10T), which may be used to connect a G10T transmitter to a powered USB port, can also contribute to extreme overheating in the transmitter. The Relay G10T USB Charging Cable cannot be repaired and the concern cannot be remedied by a firmware update to other Relay G10 products. If you purchased a Relay G10T USB Charging Cable, please discontinue using it. Owners of the cable who provide satisfactory proof of its destruction will receive a refund. INSTRUCTIONS FOR RECEIVING USB CABLE REFUND Please contact Customer Service if you require additional assistance: Online: https://line6.com/company/contact/ Phone: 877-865-4636 Text: 818-699-9480
  2. DI's bullet point got me thinking about what would seem to be most useful switch behavior when I move between snapshots. I use my Helix with the Snapshots Edit global option set to "Recall" because I frequently prefer my ad hoc changes within a snapshot to be retained when I switch away from one snapshot and then return. Unlike "Discard" mode, when you are in "Recall" mode, hitting the snapshot a second time does not reload the stored snapshot's settings. I assume this is as designed. There are times however when you would also like to quickly return to your default snapshot settings. The change below or something like it may have already been requested by the original post this was excerpted from (don't remember the rest of the post). Interested in others' thoughts on this and how and what their preferred behavior would be. Behavior change for Snapshot Edits in "Recall" mode?: A great capability to add would be to allow the user to essentially have both a "Recall" and "Discard" mode available at the click of a footswitch. So for example, a second click, or a prolonged click on a snapshot with "Recall" mode set would reload the snapshots's default settings. Let's say you are in "Recall mode and your snapshot has the phaser and distortion bypassed as a default. When you stomp/activate the phaser-distortion and then go to another snapshot and return to the one with the phaser and distortion, they are both still active. The proposed new behavior would be that holding down the snapshot button or hitting it a second time(not sure what the best implementation would be) would reload the snapshot's default settings (distortion-phaser=bypassed). This would essentially give you the choice between and the benefits of both the "Recall" and "Discard" snapshot modes simultaneously depending on how you used the footswitch.
  3. Most of my patches are saved with the basic amp and reverb settings switched on, but with overdrive, a modulation effect and delay set up but switched off. So when I'm playing I'll switch those on as needed. The next time I use the patch, I want it to be in its saved state, with the overdrive, modulation and delay effects switched off. However the HD300 keeps them switched in, even if I select another patch and go back to the original one, it still has the variations switched on. Is there any way using the footswitches to recall a patch with its settings as they were saved?
  4. On POD X3L, physical expression pedal positions, when assigned to a TWEAK parameter, will not be stored upon saving the patch. However, the position or value of the effect parameters in Edit Mode (UI) that the TWEAK Pedal is assigned to, will be stored upon save. This means that when you recall a patch with your expression pedal in the heel position, assuming the expression pedal is set to control a tweak parameter (IE: delay mix), the patch will recall the value you saved the tweak at (IE:Delay Mix 80%) and not the PHYSICAL PEDAL POSITION of the expression pedal (IE: Heel position or NO DELAY MIX) This behavior is similar to the way the POD XTL and Vetta works.
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