I had a problem and am stuck!
Checked I had edit 3.01, then updated via this using instructions, it then came up with update error at end of helix firmware update and advised to do factory reset using mid 2 buttons, which I have done to no avail when switch helix unit back on starts to load 3.10.0 and then says ‘boot failure entered update mode!’. I then checked my helix edit to try again and it wouldn’t connect but I also noticed that it says it was edit v3, not 3.01, which it was before!? So I followed instructions and link to to update hx edit to 3.10 and try this but it will not recognise my helix lt and helix unit says same boot error, further attempts to factory reset have done nothing. Any ideas- I raised a support ticket as can’t find any instructions anywhere to get out of this, at least I did the backup as part of process via hx edit. Just trying to save some playing time as formal support ticket process likely to take a few days
