Look, I love the Helix. I think it is a massive improvement over anything L6 has ever made and I've made huge gear changes because I love it that much. However, I think a lot of cats here are trying to make excuses to "let it go" like Elisa and "get over it" to an issue that was a big oversight on L6's parts. Again, love this product and I'm going to live with the issue until (hopefully) there is a solid resolution sometime in the near future. For now, I route to my Turbo Tuner and guarantee my tuning is locked in.
Stop making excuses for an under par tuner guys. Seriously talk about drinking the Kool-Aid.... Let's face it, it is a "blah" tuner and for a $1500 product it should perform to its value. Some of us have a lot of experience with quality tuners (way cheaper in cost) and I guess this is as good as a cheap Korg Pitchblack. However, I think the Pitchblack locks in better than the Helix tuner. So yes it is disappointing to see such a great product fail in a very ABC department like tuning.
Let everyone continue to chime in about the complaints on the tuner and stop suppressing it. Obviously there is a legit issue and the more we keep this up the more L6 will hear our thoughts and prioritize the issues. Tuning quality may not be important to some however it is a #1 priority to many musicians (including myself) and its clear about the outspokenness of the musicians making note of it.
Again, yes it "works" but I guess I'm just baffled how many here pass over the importance of a good tuner. I mean common.... we are paying for a $1500 L6 product.