philspencer

Hi (I have already submitted a ticket for this - but thought I'd see if anyone else had come across this issue) I set up for a gig last night and soundchecked fine, then moments before our show I noticed the Helix's screen was off but the footswitch lights and scribble strips were all as normal. I turned it off and on again and it simply wouldn't boot up again (and still won't this morning). Nothing displays on the screen and the strips are lit up but blank - no footswitch light. I have tried turning on with factory reset switches held (and other combos - safe boot mode etc) to no avail. Obviously tried different IEC leads and power outlets at the venue. Have just tried plugging into laptop and Helix is not found. Any help would be greatly appreciated!

Hmm yes it is an old patch..i swapped it for a 1 switch and swapped back and it still did it. I shall try it in a brand new patch and if the problem persists I'll contact them! Thanks

That's strange. And you have updated to 2.60? Yes it used to work like that but now if you go out of it and back into it with the loop still playing.. the record scribble strip changes from saying overdub to nothing and will start recording a new loop even if the old one is playing

Ah thanks for your reply. Yeah I've tried the one switch looper but it isn't quite as good. I just liked the option of being able to go back and add effects and loop those, there doesn't seem to be any benefit of getting rid of that feature?

Is it just me or has the 6 switch looper changed functionality after the update? I used to be able to record a loop, exit the looper, add a new effect, go back into the looper and overdub the new effect all the while the loop was still playing. Now when I exit the Looper and go back into it, when I hit record it starts a whole new recording and deletes anything I'd previously looped??