Irialbrack

Further, further investigation. I use a Roland gr55 git synth and Helix. The phones on the helix now do not work unless the synth is switched on even if not connected. Really weird.

On further investigation the phones output on the Helix do work but the 1/4 outputs (I run to a small mixer) do not.

Updated to 3.60 and there is no output sound. When the output block is selected the meters move but no sound from either 1/4 or phones? Anyone help?

I’m using acer laptop with windows 10 with 3 USB ports. Try to use all these but HX Edit says “No Device Connected. Can I update using an I-Pad Pro? Cheers Nick PS. Been in contact with the shop where I purchased the helix and they are going to replace it. Just to say thanks to all the people who gave advice. Cheers Nick PPS just wondered is it possible to update Helix via an I-Pad?

Powered on pressing 7 & 8 not quite sure what to do next.

Hi I just got my Helix lt yesterday. It has been updated before to 3:01 before it arrived. After powering on it freezes after a while, sometimes a few seconds sometimes longer. Sometimes after powering on the top left hand corner of the screen reads -:28. After freezing the Helix still plays but none of the buttons/switches work. Any ideas anybody.

How do you do a factory reset