I am not able to update the firmware. With the latest updater and firmware 3.0, it just spins and spins and never makes any progress no matter how long I wait. Not sure what to try. I've tried local and download through updater. What a pain..
Yes, better instructions would have been helpful. Thanks for the above post. Also having to restore user presets is archaic.
"Download/install the latest/matching version of HX Edit first!!!
AND ONLY UPDATE THROUGH HELIX EDIT!