gabberzabber

Having the same problem with a new Spider V 240 and a brand new Dell Win10 laptop. I opened a support ticket 3 days ago and have had no response.

Same here...need a definitive answer to this one. 2 errors consistent in the Window Event Log: 1) Log Name: Application Source: .NET Runtime Date: 1/7/2020 1:34:34 AM Event ID: 1026 Task Category: None Level: Error Keywords: Classic User: N/A Computer: My-Dell Description: Application: Spider V Remote.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileNotFoundException at WindowsCommon.EngineInterface.ParamValueServer.createEngine() at WindowsCommon.EngineInterface.ParamValueServer..ctor() at WindowsCommon.EngineInterface.ParamValueServer..cctor() Exception Info: System.TypeInitializationException at WindowsCommon.EngineInterface.ParamValueServer.get_Instance() at MainApplication.MainWindow.<.ctor>b__10_0() at System.Threading.ThreadHelper.ThreadStart_Context(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart() Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name=".NET Runtime" /> <EventID Qualifiers="0">1026</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2020-01-07T06:34:34.182551000Z" /> <EventRecordID>1475</EventRecordID> <Channel>Application</Channel> <Computer>Beezers-Dell</Computer> <Security /> </System> <EventData> <Data>Application: Spider V Remote.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileNotFoundException at WindowsCommon.EngineInterface.ParamValueServer.createEngine() at WindowsCommon.EngineInterface.ParamValueServer..ctor() at WindowsCommon.EngineInterface.ParamValueServer..cctor() Exception Info: System.TypeInitializationException at WindowsCommon.EngineInterface.ParamValueServer.get_Instance() at MainApplication.MainWindow.&lt;.ctor&gt;b__10_0() at System.Threading.ThreadHelper.ThreadStart_Context(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart() </Data> </EventData> </Event> Log Name: Application Source: .NET Runtime Date: 1/7/2020 1:34:34 AM Event ID: 1026 Task Category: None Level: Error Keywords: Classic User: N/A Computer: My-Dell Description: Application: Spider V Remote.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileNotFoundException at WindowsCommon.EngineInterface.ParamValueServer.createEngine() at WindowsCommon.EngineInterface.ParamValueServer..ctor() at WindowsCommon.EngineInterface.ParamValueServer..cctor() Exception Info: System.TypeInitializationException at WindowsCommon.EngineInterface.ParamValueServer.get_Instance() at MainApplication.MainWindow.<.ctor>b__10_0() at System.Threading.ThreadHelper.ThreadStart_Context(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart() Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name=".NET Runtime" /> <EventID Qualifiers="0">1026</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2020-01-07T06:34:34.182551000Z" /> <EventRecordID>1475</EventRecordID> <Channel>Application</Channel> <Computer>Beezers-Dell</Computer> <Security /> </System> <EventData> <Data>Application: Spider V Remote.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.IO.FileNotFoundException at WindowsCommon.EngineInterface.ParamValueServer.createEngine() at WindowsCommon.EngineInterface.ParamValueServer..ctor() at WindowsCommon.EngineInterface.ParamValueServer..cctor() Exception Info: System.TypeInitializationException at WindowsCommon.EngineInterface.ParamValueServer.get_Instance() at MainApplication.MainWindow.&lt;.ctor&gt;b__10_0() at System.Threading.ThreadHelper.ThreadStart_Context(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart() </Data> </EventData> </Event>]] Error 2 Log Name: Application Source: Application Error Date: 1/7/2020 1:34:34 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Beezers-Dell Description: Faulting application name: Spider V Remote.exe, version: 2.0.0.0, time stamp: 0x5d3085bd Faulting module name: KERNELBASE.dll, version: 10.0.18362.535, time stamp: 0x5bd9df62 Exception code: 0xe0434352 Fault offset: 0x001135d2 Faulting process id: 0x2058 Faulting application start time: 0x01d5c524862a89fa Faulting application path: C:\Program Files (x86)\Line6\Spider V Remote\Spider V Remote.exe Faulting module path: C:\Windows\System32\KERNELBASE.dll Report Id: 9c575dae-316c-48db-bd78-3828f19a7b7f Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2020-01-07T06:34:34.445400700Z" /> <EventRecordID>1476</EventRecordID> <Channel>Application</Channel> <Computer>Beezers-Dell</Computer> <Security /> </System> <EventData> <Data>Spider V Remote.exe</Data> <Data>2.0.0.0</Data> <Data>5d3085bd</Data> <Data>KERNELBASE.dll</Data> <Data>10.0.18362.535</Data> <Data>5bd9df62</Data> <Data>e0434352</Data> <Data>001135d2</Data> <Data>2058</Data> <Data>01d5c524862a89fa</Data> <Data>C:\Program Files (x86)\Line6\Spider V Remote\Spider V Remote.exe</Data> <Data>C:\Windows\System32\KERNELBASE.dll</Data> <Data>9c575dae-316c-48db-bd78-3828f19a7b7f</Data> <Data> </Data> <Data> </Data> </EventData> </Event> Are there simple instruction on how to resolve this or do I need to open a ticket?