Dawo84

I have the following problem with HELIX stomp: I have the following problem with HELIX stomp: if I have selected a preset and want to switch to another preset via the HX Edit selection, the sound stops. No sound is generated anymore. Even manually I cannot select a preset sound using the controls. The HX Stomp is completely muted! . Does anyone have any idea how I can solve the problem. The device is in the factory setting and has been updated to version 2.92.