metalmaniac69

https://helixhelp.com/tips-and-guides/universal/reset-options

I agreed to that offer. First check the validity period of the offer with your purchase invoice to see if you can validate it. If yes, please register your helix and make a request in your personal profile. If all goes well, you will receive an email containing the links and activation codes for Cubase and Helix Native. I seem to recall that the offer expired at the end of February 2022. Check your spam folder, I found the links there. Hope this helps, good luck. (Google Translate)

The update seems correct now. To avoid connection problems, I downloaded the 3.15 flash file and updated it offline with Update. I did a factory reset and restored the backup created with HX Edit 3.15 When everything seemed correct, I plugged in my guitar, but couldn't switch memories and couldn't get the buttons to work. After rebooting several times, everything seems to be fine now. I'm guessing there were still internal update processes running that weren't visible on the LT's screen...or that's what I'd like it to be. In any case, thanks for the support. a greeting

Thanks, I'll try this, my apologies for the error with Google Translate

Hola. Estoy actualizando mi Helix LT al nuevo firmware 3.15. Mi versión actual es la 2.30 En las instrucciones de instalación indica que se debe hacer a través de HX EDIT 3.15, pero cuando voy a instalar HX EDIT me dice que esta versión es compatible con Helix 3.0 o versiones superiores. Así que no sé si esto invalida este procedimiento o debo ignorar esta advertencia instalando esta versión y haciendo una copia de seguridad de mis ajustes preestablecidos con esta última versión. O realizar un procedimiento diferente. Agradecería algo de luz sobre este asunto. Gracias.