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I think my problem is really a hardware defect because even on 2 other different computer under W7, the Helix was not recognised by the system. Thank you all for your feedback. I will give a new feedback next week when I will receive the helix unit exchange.

I've tried with 2 other computer and still the same thing. Anyway, that's absolutely not normal to try to use with other computer, restart the computer many times, IT SHOULD work right at the first time ! It's not to the customer to find a solution on this kind of problem. The unit cost 1500$ it tooks me some month to get the money. I'm a bit disappointed of Line6 but I remain a customer of Line6. I have a JTV59, L2T, POD PRO, POD PRO BASS, POD HD500 and Relay G30, I never get such problem with those material. My seller has sent me another unit to exchange, hope it will be Ok this time ...

I was already on a back USB port of my motherboard nad try several time to uninstall and install again the driver but wihtout success.

Hi all, I have received my Helix this morning, tried all preset and then decided to update the firmware from 1.01.2 to 1.02.2. During the update I've got a "Update failed" message. No other choice than switching off/on the Helix, the screen is blocked and display the version firmware 1.02.2 and nothing else. I tried to reinstall the firmware but my windows 7 did not see the unit anymore. On the top left corner of the screen I've got the error code ":0" in red, I contact the Line6 support in california and they confirm me that this error code mean that the unit must be sent back to Line6 for a factory reset :-( ... Fortunately my reseller agree to make an exchange. Line6 told me that they've got few units with this problem, apparently it is a hardware problem with a chipset. So, if that's happen to you and you get ":0" on the top left corner of the screen you can sent it back to you reseller. Hope it doesn't happen to you all :-)

Great ! Thanks a lot deadlocked for your feedback. I have also a L2T and it is exactly the way of working I was expecting too. And you confirm that the Volume control Knob does not affect the XLR output, right ?

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Hi, Does anyone know if the Volume knob control affects the L6link output like 1/4" outputs ? Thanks

Hi all, Would it be possible to manage the L6link configuration of L2T Stagesource ? I mean, today with my POD HD500, I have to configure the model on the L2T and then do a save on the POD HD 500 to save the L2T configuration with the corresponding preset, this has to done for all preset otherwise the L2T is configuring by default on "Amp Guitar". It would be nice if in the Helix editor we could did it directly from the editor while creating our sound. Thanks

Hi All, How will be the routing management ? the same as on POD HD ? Two stereo path ? Thanks