Hardware: Helix Floor
Firmware: 3.71
Bug: No patch/Snapshot change.
My Helix is configured for snapshot change, and I use button 1 and 6 for up/down patch change
Steps to reproduce:
Press 1 or 6 button very fast, in order to change patch: after some patch change the system locks up, and do not respond to patch/snapshot change.
Swith to tuner works, but after exiting from tuner, patch/snapshot change are still locked.
Workaround: no acceptable workaround: I have to turn off/on the Helix
If needed I can provide my Helix backup and/or a video of the problem