xpanmanx

I called Line 6 today. After about 40 minutes in the phone queue, I spoke with a support rep who was at first skeptical of the idea that a customer could service a day-old JTV-59. After much discussion, he put me on hold for about 10 minutes, and when he came back, he told me that he'd spoken with a repair tech and .... .... what I needed to do was to remove the encoder cavity cover, then unscrew the two small silver screws on either side of the model encoder bracket. Next, remove the model knob and gently push the encoder shaft to pop the assembly out of the guitar. Invert the encoder assembly and remove the two small black screws which fasten the LED circuit board to the assembly, then remove the LED board itself. Don't disconnect any wires. With the encoder assembly hanging loose, and the LED circuit board detached from the assembly, the shaft nut can be tightened with a 12mm wrench. Add a little LockTite Blue for security. Reassemble and rock on. This took me about 15 minutes. Done, and happy.

Thanks, clay-man ....

Greetings, If you've seen my other thread, you know I've just brought home my new tobacco-burst JTV-59 from Guitar Center. It's less than 8 hours old. As I was experimenting with the virtual capo, I found that the model selector knob was loose. The whole shaft seems to be wiggling around, not just the knob. I opened up the cavity and it seems that this 1/2" square housing on the back of the knob is loose. The same square part on the back of the alternate tuning knob is rock-solid. I don't want to simply go back to the store and exchange the guitar because 1> they had only one tobacco-burst model in stock, and 2> I was planning on having a lot of fun at this weekend's gigs with my new toy. GC also doesn't seem to have a tobacco-burst model anywhere except for ship-to-store with a 3-5 day lead time. If Line 6 would send me the replacement part, I'm sure I could install it. If a replacement is necessary. It looks like a really easy job. Or maybe GC could send another guitar to a store near me for an exchange. I'm pretty patient with this kind of thing. As long as everyone's working together. Has anyone else encountered this problem? If so, how did you solve it? Thanks --

Alright, went to the store, asked for the 15% off, the manager told the sales guy that he couldn't take the coupon until the go-live date ... but he gave me the 15% off anyway because it was the end of the month. I ended up with a total of 35% off, making me a happy boy. I might've done a little better with more work, but I walked out the door with my guitar in hand. Instant gratification FTW :) I got to keep the coupon which will come in useful on some other stuff I need to buy this weekend.

Thanks, guys. Great ideas. I emailed GC customer service and they told me that Line 6 is eligible for the 15% discount at the local store. Now, if I can just get the local store manager to approve the discount a couple of days early...... /crossing fingers

Greetings, first post on the new forum :) I'm ready to pull the trigger on the purchase of a cherry-burst JTV-59. A local GC has one tagged on the floor at 20% off list, aka $1,499.99. I thought I'd come here with some questions before I swiped my card. Is $1,499.99 a good price? If you asked me, I'd say, "Yes." The guitar plays great; I like the sound of the pickups; the electric models are awesome; and the 12-string acoustic models through a Fishman column amplifier absolutely slayed. But I suspect I can find a better price. Can you folks help me? What would a realistic GREAT price look like, and if so, where would the deal be found? GC has a Cinco de Mayo sale next weekend, in which they promise 15% off, but there's some fine print about the discount not applying to already discounted merch. Do you think the fine print applies? Thanks so much!