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About fatgonzo

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  1. Hi. I have a bit of a problem with a JM4. When I turn the unit on, it says "NO FIRMWARE IN UNIT". followed by "INSERT SD-CARD TO UPGRADE FIRMWARE". However, firmware upgrade doesn't work. I have tried to start flashing the firware with several SD cards with several file systems, but nothing happens when I insert SD card. The unit has no warranty left. I had the same kind of thing happen to a brand new POD HD500X when it came out. I got a replacement for that from warranty though. This looper on the other hand, having no warranty left and no way to flash..any ideas?
  2. So, last autumn I bought the POD HD500X, thinking it would be all I need for many things, and a solidly built multi-effects pedal to boot. Everything worked fine for about 3 weeks, when the USB firmware suddenly broke. It reset to version 0.0 and after trying all the possible fixes I found here on the forums, I had to send it back to warranty repair. Couple of months later I got it back in working order once more. Soon after this I had to spend 4 months in a place where I could not bring my instruments or gear (reattatching a tendon), so it was sitting away in the original box, stored away from any moisture or other external factors. When I finally was able to set it up again and start playing, I got about 3 days use out of it and half the display went dark. The pixels all work in what I assume is the pre-power on check, but it only draws on half the display. All this time it had been sitting quietly on the floor, rarely used and definitely not abused in any way. I then took it back to the local music dealer, who sent it off on another warranty repair trip. I have now been waiting 4 months to get it back. Apparently they cannot get a hold of a new screen for it and are still unable to estimate when I might have it back. I really hate to speak bad things about a company whose products have always worked wonderfully for me, but in this case I must say how truly disappointed I am. For someone who spends most of his extra money for the following 3-4 months on a product that is advertised as the "best", and the "ultimate guitar solution", I expected much more. In the little over a year I have had this device, I have gotten maybe 3-4 weeks of operational time out of it. Recently I have been wanting to sell it, in order to trade it for something a little more reliable and fitting my own style, but all I can do is watch helplessly as the value drops while I wait months to hear more excuses about why they cannot repair it. I may be alone in thinking this, but it really seems unacceptable. I end up losing whatever little money I can pull together for guitar gear both while spending the majority of my time waiting for it to come back from repairs, and when I do finally get it back and have a chance to sell it, the fact that it keeps breaking down so much, and has spent such a large portion of its existence having to be repaired in the first place will bring down the resale value even more. I really feel like I got next to nothing in return for my 500€ investment. I have always loved Line 6's products in the past, but I cannot see myself buying one of their products ever again after this fiasco. Sorry to rant on this way, but I felt others should know. These things can break down even if you literally do nothing wrong with them. Thank you, Line 6, for all the great things you have done for awesome modelling sounds in the past, but it really hurts a poor person's wallet to have to go through this. Something like 20€ per day for successful operation of the POD HD500X is simply beyond my price range. Unfortunately I will repeat this story in the reviews of this piece of hardware on the sites that I am a member of. It makes me so sad to see how much money I spent on what is likely the worst piece of hardware in my 25 years of using guitar effects. Not to mention yhow much I lost, seeing as the resale value is likely negligible after this. Ironically, the local music store, when realizing just how bad this individual POD turned out to be, suggested that they should try to get a refund in the form of a new device altogether since this one obviously can't stay operational even when not powered on, or in use. This, however seems unklikely to ever succeed. Anyways, if you do get one of these, make sure you get it new so you get the full warranty. My warranty will be used up once they finally manage to procure a display and repair this unit, which might still take several months.
  3. Yes, actually that was when I noticed the problem. I meant to upgrade my firmware today using Monkey but this happened before I could get started. The POD is showing flash v1.1 and USB FW v0.0, although I have seen people inquiring about seeing version 0 even though they are suffering no problems.
  4. That is indeed a relief to hear. I will try a few more things and open that ticket if I cannot figure it out. Thank you for the swift response. =)
  5. Hello there. I originally replied to another thread that sounded like the same problem but now I'm thinking this may be something entirely different. I've only had my POD HD500X for a couple of months and now it's identifying itself as "USB\UNKNOWN" meaning there is no communication between the POD and the computer. I've checked on 3 different PCs so far and the POD is identified as an unknown USB controller on each one. I've tried removing all USB hubs even though it was never connected through one, I've reset the settings (start up holding left arrow) and pretty much everything I can think of. Windows just says that a USB device has malfunctioned and is no longer recognized, and then it installs a driver for a USB controller instead of the driver for the POD. This also means that I can't manually choose any kind of audio driver since Win7 only offers drivers from the USB controller category and pointing towards the .inf file does not work. I'm fresh out of ideas and thinking that something has gone wrong inside the POD, like a corrupt flash ROM or something. Has anyone come across this before and managed to repair it without having to return their POD HD? I don't know what to do here.
  6. Tonight I took my POD from it's box after a couple of weeks of rest. I was a bit surprised when it no longer worked as an audio interface. To be more precise, it no longer manages to communicate with any computer in any way. I'm a computer person in general and after a few hours of trying all sorts of things I am out of ideas. It seems the POD can turn into a brick at random. It is sending "usb/unknown" as its device id, so it won't accept any audio driver manually. Win7 thinks it's a USB controller so it will only let me choose from USB controller drivers and manually pointing at the .inf file fails to work. Using it on other computers confirms that it doesn't identify itself as a POD anymore. They all think it's an unknown USB controller. Has anybody come up with another way to return the POD to its original state, where the OS can recognize it? Can't do a factory reset, since the computer cannot communicate with it at all. Any help would be much appreciated, I already tried all the USB ports, tried removing the USB hubs and adding some more. And I did nothing at all to bring this about. I just turned the damn thing on. I am using firmware v1.1 and apparently USB firmware 0.0. I was trying to upgrade to 1.2 when this happened. I mean, I never got that far. Noticed this when Monkey couldn't see the POD. Any help would be much appreciated.
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