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Showing results for tags '2.50 update'.
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Hi all, I have discovered that after updating my Helix to 2.50, when I change snapshots my external amp channel is no longer changing. I have two different external amps I use depending on what is required with a separate setlist set up for which amp I am using and the fault is common on both setups. The light ring around the appropriate footswitch lights up, but the relay doesn't appear to trigger. It works if I turn the assigned footswitch off and back on again and have tried reconfiguring the snapshot with no luck. I have reset the unit and reinstalled my back up with the same result. So far the only fix I have found was to reinstall V2.30 firmware so the problem seems to be in the latest update. Anyone else experiencing this issue? I would love to get this working as I have a song that requires the Seeker and voice box effects which are only available in the latest update. Thanks Steve
