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Found 2 results

  1. The Bluetooth connects easily and quickly but the amp either says hardware not responding or more commonly syncing. After a minute of the status saying syncing the app just closes. The Bluetooth connection still shows connected, the app is just not communicating with the amplifier. I reset the amp, reload the program and all the other troubleshooting. After 5 to 15 minutes of trying all kinds of things it works and sounds great. I am however really getting fed up with not being able to just turn it on and play. I have the latest firmware update and have tried all troubleshooting documented. I have had the amp for a month and this has been an ongoing issue on and off. I would have returned it to the store but it simply sounds so good when it works. I have been hoping for an update that would fix this but so far no luck.
  2. All of a sudden I am having trouble loading presets from the Amplifi App to the actual Amp … When I attempt to Save a Tone to the Hardware … I receive a "Hardware not Responding" alert … I have done the firmware update to the Amp and the latest update to the App which allows for 25 banks of 4 presets each … I have also done the recommended Factory Reset (Holding the volume & tone knob/button) and Re-connect via Bluetooth … This did give me a whole slew of new tones setup in all the new Banks / presets which I guess is pretty cool and will have to run thru them all … However, when I attempt to load my presets / Save Tones to Hardware .. I am still receiving the "Hardware not Responding" notification … Also, the App otherwise appears to be working properly … i.e. I am actually connected and I can choose a tone from "My Tones" via the app and it effects the sound coming out of the amp and the Tuner and Amplifi option on the sidebar are fully engaged … so, it is really not a connection thing (I think?) … Has anyone else run into this or does anyone have any thoughts / suggestions on the matter? Thanks, Scott B
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