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So I just got this amp i've been playing to for a while and it sounds awesome! every channel was working perfectly fine until one day, i put it on the crunch pre set and it didn't give me any distortion. I tries the factory reset and volume boost and i WOULD get distortion but it sounded so ugly that i stopped playing, any ideas on how to fix? would buying a distortion pedal help to get the distortion sound i want?